Troubleshooting table
Page EN-22
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users’ lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible cause
Solutions, tips
Compressor off,
interior light off.
No electricity to socket.
Check by connecting another appliance.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor off,
interior light on.
Desired temperature has
been reached.
Further cooling not required. When the
inside temperature rises, the compressor
automatically turns on.
Appliance cools
too quickly.
Thermostat control is set at
too cold a setting.
Turn down the thermostat control (see
“Operation” on page EN-14).
The appliance
doesn’t cool suffi-
ciently.
Incorrect temperature se-
lected.
Turn the thermostat control to a higher
cooling position (see “Operation” on page
EN-14).
Door not tightly closed or
door seal is not completely
tight.
See “Check and clean the cover seals” on
page EN-19.
The appliance is near a
heat source.
Change location.
Food has been put in warm. Only put in cooled foods.
Too many goods loaded.
The maximum freezing capacity in the
event of a fault is shown on the appliance’s
type plate.
Thick ice layer in the freezer
compartment.
Defrost the freezer (see “Defrosting and
cleaning the chest freezer” on page EN-20).
Ambient temperature too
low or too high.
Adjust ambient temperature (see “Intended
use” on page EN-4).
Compressor seems defec-
tive.
Set the thermostat control to the highest
level. If the compressor does not switch on
within an hour, please contact our service
department (see page EN-24).
