Page EN-36
Troubleshooting table
Problem
Possible cause
Solution
The selected pro-
gramme will not start
or it stops.
The dishwasher’s door is not
closed properly.
Close the dishwasher door.
The water tap is not properly
on.
Turn the water tap on
completely.
The inlet hose is defective.
Contact our Service Centre
(see „Service“ on page EN-39).
There is a risk of overflowing.
The electrical water stop sys-
tem has been activated.
The display (18) is
illuminated although
dishwasher salt has
been added.
The dishwasher salt is clumpy.
Stir the dishwasher salt using
the end of a spoon or similar.
The water is not
running or it is running
only very slowly.
There is a kink in the inlet
hose.
Arrange the inlet hose prop-
erly so that it is not kinked
(please see „Connecting the
inlet hose“ on page EN-32).
The water tap is not properly
on.
Turn the water tap on com-
pletely.
The water is not
running off or only
very slowly.
The filters are blocked.
Clean the filters (see „Service“
on page EN-39).
The outlet hose is kinked, has
been extended or is hanging
too high up/too low.
Lay out the outlet hose in
the proper manner (see
page EN-31).
The dishwasher is not
watertight.
The door seal is defective.
Have the door seal replaced
(see „Service“ on page EN-39).
The outlet hose or the inlet
hose is defective.
Have the defective hose re-
placed (see (see „Service“ on
page EN-39).
The dishwasher can
be switched on/off, but
not cannot be
operated.
The dishwasher can only be
operated when the door is
closed.
Close the door.
The dishwasher
cannot be operated.
The buttons are locked.
Unlock the buttons
(see „Button lock / child lock“
on page EN-27).
The door opens by
itself.
This is not an error. The door will open by itself at the end of a
programme (except for pre-rinse because this programme does
not include main wash and drying). This helps ensure optimal
drying results.
