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Any serious incident that has occurred in relation 

to the hearing aid, should be reported to the 

manufacturer representative and the competent 

authority of the state of residence. The serious 

incident is described as any incident that directly or 

indirectly led, might have led or might lead to any of 

the following:

• 

the death of a patient, user or other person

• 

the temporary or permanent serious 

deterioration of a patient’s, user’s or other 

person’s state of health

• 

a serious public health threat

To report an unexpected operation or event, please 

contact the manufacturer or a representative. 

Intended use: 

The hearing aid is intended to amplify and transmit 

sound to the ear and thereby compensate for 

impaired hearing.

The Tinnitus feature is intended for use by people 

with tinnitus who also desire amplification. It 

provides supplementary noise stimulation which 

can help defocus the user`s attention from their 

tinnitus.

Intended patient population:

This device is intended for patients with unilateral 

and bilateral, mild to profound hearing loss from 

18 years of age. The Tinnitus feature is intended for 

patients with chronic tinnitus from 18 years of age. 

Intended user:

Intended for people with hearing loss using a 

hearing aid and their caregivers. A hearing care 

professional is responsible for adjusting the hearing 

aid.

Summary of Contents for jam SHD Series

Page 1: ...jam SHD in the ear ITE hearing aid guide...

Page 2: ...earing aid please askyour hearing care professional Your hearing aid details This user guide applies to the following models Hearing aid jam SHD 3 10 Wireless model jam SHD 3 312 Dir W Hearing aid mod...

Page 3: ...xplanationofsymbols 30 18 Troubleshooting guide 33 19 Important safety information 37 Thank you Thankyou for choosing these hearing aids Please read the User guide carefully to make sure that you unde...

Page 4: ...odels with this option only To increase the volume turn the volume control forwards To decrease the volume turn the volume control backwards Off On 1 Quick guide 2 beeps every 30 minutes Low battery w...

Page 5: ...g aid with the following shown models Pay attention to the shape of the hearing aid and if a volume control dial is present jam SHD 3 312 Dir W Battery door Custom made shell Push button Sound outlet...

Page 6: ...your hearing aids on and off The battery door is also the on off switch 1 Closed battery door hearing aid is on 2 Opened battery door hearing aid is off When you turn your hearing aids on you may hea...

Page 7: ...ing aid will not work and the battery door can be damaged Low power You will hear two beeps when the battery is low You will have approximately 30 minutes to change the battery this can vary depending...

Page 8: ...nugly and comfortably Gently pull down and backon your earlobe to help you insert the hearing aid into your ear canal more easily 7 Removing your hearing aid With a removal handle 1 Hold the removal h...

Page 9: ...ne telephone 3 beeps Program 4 e g music 4 beeps Easy telephone telephone short melody Wireless synchronization if enabled Opposite ear beeps the sameassidebeingadjusted Volume control If your push bu...

Page 10: ...rotary dial Your hearing aids may come with two controls that allow you to further adjust them a rotary dial and a push button Rotary dial The rotary dial on your hearing aids can be set up as a volu...

Page 11: ...rol you can adjust the tinnitus masker level while you are in the tinnitus masker program To adjust the noise level either Rotary dial Rotatedialslowlyforwardtowardsyournoseto increasetinnitusmasker a...

Page 12: ...on your hearing aids that you can access using the push button or optional remote control Easy telephone Your hearing aids may also have a telephone feature which automatically switches to a dedicate...

Page 13: ...ssional may also have set up a phone program that you can access through your optional remote control 1 2 3 Binaural Phone The Binaural Phone feature allows you to hold a phone to one ear and hear the...

Page 14: ...entandroutinecareofyourhearingaidcontributesto outstandingperformanceandalongservicelife Toensure alongservicelife SonovaAGprovidesaminimumofa fiveyearserviceperiodafterphaseoutoftherespective hearing...

Page 15: ...ressure 500 to 1060 hPa 500 to 1060 hPa 500 to 1060 hPa 15 Service and warranty Local warranty Please askthe hearing care professional where you purchased your hearing aid about the terms of the local...

Page 16: ...onal in their office Serial number left side Serial number right side Date of purchase Authorized hearing care professional stamp signature 16 Compliance information Declaration of conformity Hereby S...

Page 17: ...ignal to receiving hearing aid on the other ear Magnetic field strength 10 m 25 dBuA m Compliance with emission and immunity standards Emission standards EN 60601 1 2 IEC 60601 1 2 EN 55011 CISPR11 CI...

Page 18: ...ce of the hearing aid is specified as applied part ofType B Copyright symbol Indicates the Authorized representative in the European Community The EC REP is also the importer to the European Union Thi...

Page 19: ...pplicable to the European power supply only Power supply with double isolation Device designed for indoor use only Safety isolating transformer short circuit proof 18 Troubleshooting guide Cause Possi...

Page 20: ...rofessional Hearing aids blocked with ear wax See Care and maintenance Consult your hearing healthcare professional Cause Possible remedy Issue Intermittent Low battery Replace battery Dirty battery c...

Page 21: ...on the following pages before using your hearing aid A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions Infrequent use...

Page 22: ...anufacturer or a representative Intended use The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing The Tinnitus feature is intended for use b...

Page 23: ...absent non viable auditory nerve The primary criteria for the referral of a patient for a medical or other specialist opinion and or treatment are as follows Visible congenital or traumatic deformity...

Page 24: ...ds confirm that all necessary considerations about the patient s best interests have been made If legally required the patient has signed a disclaimer to confirm that the referral advice has not been...

Page 25: ...your ear canal it is strongly recommended to see a physician for safe removal Hearing programs in the directional microphone mode reduce background noises Please be aware that warning signals or noise...

Page 26: ...to break This may lead to perforation of the ear canal or ear drum After mechanical stress or shockto the hearing aid please ensure that the hearing aid shell is intact before placing it in the ear U...

Page 27: ...microphone inputs Doing so could cause it to lose its special acoustic features Protect your hearing aid from heat and sunlight never leave near a window or in the car Never use a microwave or other...

Page 28: ...examination room area before undergoing Medical or dental examination with X ray also CT scan Medical examinations with MRI NMRI scans generating magnetic fields Hearing aids don t need to be removed...

Page 29: ...to ensure medically treatable conditions that may be causing tinnitus are identified and treated prior to using a sound generator Should you develop any side effects whilst using the noise generator...

Page 30: ..._________________________________________ _________________________________________ _________________________________________ _________________________________________ ________________________________...

Page 31: ...7 6 1 3 3 8 9 6 4 2 9 3 3 Manufacturer Sonova AG Laubisr tistrasse 28 CH 8712 St fa Switzerland www hansaton com 029 6737 02 V1 01 2023 04 CZ...

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