EE-SP
99157
Troubleshooting.
Advice on Care.
You are advised to use our HADEO care products to clean
your hearing system. These products were developed
specifically for this purpose and are available exclusively
from your hearing system professional.
•
Clean hearing systems regularly to prevent damage
to the hearing systems and to avoid health problems.
•
If required, disconnect the hearing
system from the Slim tube. Starting
from the hearing system side, push
the cleaning wire completely through
the Slim tube.
Problem
No sound.
Not loud enough.
Possible Solution
Turn on.
Replace battery.
Consult your hearing
system professional.
Insert battery plus (+)
side up.
Clean earmolds/slim
tubes/domes.
Consult your hearing
system professional.
Turn up volume; see
hearing system
professional for models
without a manual volume
control or if problem
persists.
Replace battery.
Remove and reinsert
carefully.
Consult your hearing
system professional.
Clean earmolds/slim
tubes/domes.
Consult your hearing
system professional.
Possible Cause
Not turned on.
Low/dead battery.
Poor battery contact.
Battery upside down.
Earmolds/slim tubes/
domes blocked with
ear wax.
Plugged microphone
shield.
Low volume.
Low battery.
Earmolds/slim tubes/
domes not inserted
properly.
Change in hearing.
Earmolds/slim tubes/
domes blocked with
ear wax.
Plugged microphone
shield.
Accessories.
uDirect 2, uTV3
The uDirect 2 and uTV3 are optional accessories for
your hearing systems. For more information on using the uDirect 2 and
uTV3, please see the user guide for that accessory. For information on
how to get a uDirect 2 or uTV3 accessory, please contact your hearing
system professional.
Please refer all questions concerning your hearing system
to your hearing system professional.
!
Should a problem occur, you can usually correct it quickly. Use the
following troubleshooting tips to resolve simple issues.
If you still encounter problems after trying these suggestions, consult
your hearing system professional.
The wireless function of your hearing systems allows
you to use a remote control to change the program
and volume of your hearing systems.
For detailed information and instructions, refer to the
user guide, or ask your hearing system professional.
Remote Control RCV1
Your hearing system professional can put together your
own individual user manual for you.
PhoneConnect
Your hearing system professional may have configured a telephone
program, which you can reach via the automatic program switching
function (PhoneConnect). The magnet on the telephone (optional) pro-
vides the magnetic field required to activate the telephone program.
Receiver molds and Slim tube (mini tube)
•
The hearing system itself, wires, speakers, domes or
custom shells should never be rinsed or submerged in
water as water drops may block sound or damage the
electrical components of the hearing systems. Clean
your hearing system with a soft cloth, keeping it dry.
•
The hearing system must be kept dry. Please put it in a HADEO
DryBox, HADEO Drying Bag or Drying Container overnight to extract
any moisture from the inside of the system.
Problem
Intermittent.
Two long beeps.
Whistling.
Not clear,
distorted.
Earmolds, slim
tubes or domes
falling out of ear.
Weak on the
telefon.
Possible Cause
Low battery.
Dirty battery contact.
Low battery.
Earmolds/slim tubes/
domes not inserted
properly.
Hand/clothing near
ear.
Poorly fitting ear-
molds/slim tubes/
domes.
Earmolds/slim tubes/
domes not inserted
properly.
Low battery.
Plugged microphone
shield.
Poorly fitting ear-
molds/slim tubes/
domes.
Earmolds/slim tubes/
domes not inserted
properly.
Telephone not posi-
tioned properly.
Hearing system re-
quires adjustment.
Possible Solution
Replace battery.
Consult your hearing
system professional.
Replace battery.
Remove and reinsert
carefully.
Move hand/clothing
away from your ear.
Consult your hearing
system professional.
Remove and reinsert
carefully.
Replace battery.
Consult your hearing
system professional.
Consult your hearing
system professional.
Remove and reinsert
carefully.
Move telephone receiver
around ear for clearer
signal.
Consult your hearing
system professional.
•
When necessary, remove the
sound tube from the hearing system
and put the earmold for at least
15 minutes into the HADEO cleaning
liquid.
Distributed in USA by
Hansaton Acoustics Inc.
13845 Industrial Park Blvd
Plymouth MN, 55441
USA
www.hansaton-usa.com
Manufactured by
Hansaton Akustik GmbH
Sachsenkamp 5
20097 Hamburg
Germany
www.hansaton.com
Optional Functionalities.
•
If wireless synchronization is enabled, then changing the volume or
program setting on one hearing system, will automatically make the
change to both hearing systems at the same time. Wireless synchroni-
zation works for both the push button and the lever.
•
Please refer all questions concerning your hearing system to your
hearing system professional.
The Bi feature enables you to hold a phone to one ear and hear the
sound clearly in both ears. No accessories are required.
Wireless Synchronisation (BiLink)
Binaural Phone (BiPhone)
Telephone Coil
The telephone coil allows inductive signal reception (e.g.,
when telephoning). The reception of noise through the micro-
phone is reduced or suppressed.
•
allows you to turn the hearing systems on with an automatic delay of
5, 10, or 15 seconds to avoid feedback (whistling).
Power-on-Delay
Connecting to External Audio Sources
Your hearing systems may feature an optional direct audio
input (DAI) to connect to other audio sources, such as a
stereo or television, using an FM system or a cable.
Ask your hearing healthcare professional for information
about the direct audio input system and a connector cord.
Hearing Program/Description
1
2
3
4
•
Use the program pushbutton to select one of the hearing programs
individually programmed for you.
•
When changing, your hearing system uses signal sounds to indicate
which program you have selected.
•
You can thus adjust your system to the relevant hearing situation.
With Pushbutton
•
Refer to the remote control user guide.
With Remote Control
Program 1 (e.g. AutoSurround)
Program 2 (e.g. speech in noise)
Program 3 (e.g. PhoneConnect)
Program 4 (e.g. music)
PhoneConnect
Wireless synchronization
(if enabled)
1 beep
2 beeps
3 beeps
4 beeps
short melody
Opposite ear beeps the same
as side being adjusted
Switching Hearing Programs.
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