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1 YEAR LIMITED WARRANTY
What is Covered Under This Warranty?
The item you have purchased is warranted against defects in materials and
workmanship for the following parts as outlined below only when unit is
installed and operated in accordance with the instructions in this Owner’s
Manual and in compliance with local building and fire codes:
Burner
Assembly
Firepit
Base
Firepit
Top
How Do I Obtain Warranty Service?
To obtain warranty service, you must contact our customer service center
within the relevant warranty period and provide us with a copy of your dated
register receipt as proof of the purchase date. We reserve the right to request
photographs and/or return of the defective item(s) and/or such other evidence
relating to any claim as we shall reasonably require. Please call our customer
service center at 1-800-416-3511 for additional warranty claim details and
procedures.
What are the Limitations and Exclusions of this Warranty?
Warranty Limitations:
This warranty is subject to the limitation set forth above. In addition, this
warranty is made to the original purchaser only and is effective only if items are
purchased from one of our authorized dealers. This warranty is not
transferable. For warranty replacements based on warranty claims submitted
within ninety (90) days of purchase, we will not be responsible for charges
associated with shipments outside continental North America at any time or for
any reason.
Warranty Exclusions
:
This warranty is subjected to the exclusions set forth
above. In addition, the following are excluded from coverage under this
warranty: any item used for commercial, contract or any other non-residential
purpose; clearance items, display models or items purchased “as is”; freight
damage; items subject to misuse, abuse, neglect or lack of proper care or
maintenance (including without limitation as provided in any “care and
maintenance guide” or similar information we provide); normal wear and tear;
damage caused by acts of nature, acts of force majeure, vandalism, fire or
other causality, or improper assembly; hardware against corrosion or rusting;
purchased or replacement parts; and all plastic parts. Also excluded are loss of
use or time; inconvenience; money; travel; packaging; or incidental, special or
consequential damages of any kind. Replacement of defective items or parts
as provided herein shall constitute your sole and exclusive remedy for items
which are not as warranted. In no event shall our responsibility exceed the
purchase price of the item found to be other than as warranted. This warranty
is the exclusive statement of your rights with respect to items you have
purchased and supersedes any other express warranty or statement, written
or oral, made in connection with the purchase and sale of such items. The
term ”item” when used herein in the singular refers to the specific piece found
to be defective, and not to the entire set of which the item is a part.
Some states do not allow exclusion or limitation of incidental or consequential
damage, so that limitation may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to
state
