13
TROUBLESHOOTING GUIDE
PROBLEM
CAUSE
REMEDY
No Propane Gas at Burner
Check that gas tank valve is
open. Turn control knob to “ON”
and push control knob in. Make
sure tank has propane gas.
No Spark at Electrode
Check that AAA battery is
installed with negative (-) end
first and has a charge. Check
that the wire is connected to the
ignition module. Check that the
electrode is not cracked or
broken.
Burner won’t light
Lack of oxygen
Remove excess lava rocks or
fire ices from around the ignition
well.
Thermocouple not in flame
Check that the tip of the
thermocouple is even with the
top of the ignition well. Remove
any lava rocks from the igntion
well.
Thermocouple connection
at the main control valve is
loose
Tighten the thermocouple nut at
the back of the valve.
Burner won’t stay
lit after lighting
No Lava Rocks on Burner
Cover the burner with lava rocks
per the instructions
