1-Year Limited Warranty
“Limited” Warranty Program
For a period of one (1) year after purchase, Hanover Products (“Manufacturer”) will either repair or replace defective components in
accordance with this Limited Warranty.
Sales and use taxes, plus shipping and handling charges are the responsibility of the consumer.
This warranty is between Manufacturer and the original purchaser and is valid only when accompanied by the original purchaser’s
sales receipt showing original date of purchase and location of purchase. Replacements under this warranty revert back to the date of
original purchase for future warranty.
Manufacturer or its authorized dealer can accept or reject warranty claims based on its findings. This warranty applies in normal
residential use only, where an issue with the product is due to a defect in material or workmanship. Manufacturer can make
substitutions as required of materials, components, and sub-components of comparable value and utility. This warranty is limited to
product repair or replacement (to be determined solely by Manufacturer). Warranty return is limited to only the single affected
component.
This warranty covers only manufacturing defects and does not cover normal wear and tear, abuse or misuse, including: water damage,
chemical damage, exposure to extreme heat or cold or abrasion. This warranty is invalid if the product is not used for intended
purpose. Manufacturer disclaims liability for any aspect of installation and any inconvenience caused by a defective part of a
component.
Certain items are not covered by this warranty. These include, but are not limited to the following:
1.
Components subjected to abuse, including abuse intended to simulate failure.
2.
Damages caused by retailer, shipper or installation crew (such as scratches, dents, tears, breaks, etc.).
3.
Any part which merely exhibits normal wear yet functions essentially as new.
To make a claim, send a copy of the original sales receipt along with a brief description of the problem to the email address below.
Please include your email address and daytime telephone or cell phone #. All items will be charged actual freight costs plus $15 for
handling. Repairs or replacement will be made at the Manufacturer’s option.
THIS IS THE ENTIRE EXCLUSIVE EXPRESS LIMITED LIABILITY. THE MANUFACTURER NEITHER MAKES NOR IS
RESPONSIBLE FOR ANY OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THOSE OF RETAILING
DEALERS. THIS EXCLUSIVE REMEDY IS LIMITED TO RECEIPT OF A CREDIT IN CONNECTION WITH THE REPAIR OR
REPLACEMENT OF ANY PRODUCT OR COMPONENT DEEMED TO BE DEFECTIVE UNDER THE TERMS AND CONDITIONS
AS STATED IN THIS WARRANTY. NEITHER AF LIGHTING, THE PRODUCT MANUFACTURER NOR ITS AGENTS SHALL BE
LIABLE IN ANY CASE FOR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY OR NEGLIGENCE EVEN IF IT HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT AS OTHERWISE MAY BE REQUIRED BY LAW, THERE ARE NO
OTHER EXPRESS OR IMPLIED WARRANTIES OTHER THAN THE WARRANTY DESCRIBED HEREIN, AND ALL OTHER
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
ARE EXPRESSLY DISCLAIMED.
Contact Warranty Services at:
1-877-397-5144
or
12/1/2021
