HANDONG HYDRO H2 365, Product Manual, Page: 7 / 8

WARRANTEE
About the service
Handong Hydro guarantees the product as the term below, per guided by the standard of
settlement for consumer conflicts (notified by KFTC). It is Handong Hydro that handles the service
upon occurrence of customer service request. The compensation decisions and relevant matter
notification will be given within 14 days after the service request.
Date of purchase
Guarantee period
Model Name
One year
H
2
365
Address
Address
Customer
Name
Telephone No.
Salesperson Name
Non-paid service
When you use the product for business, the term of guarantee will be reduced by half.
Product related problems Within the guarantee period After the guarantee period
Malfunction due to product defect Free repair Paid repair
Malfunction due to consumer mistake Free repair Paid repair
Impossible to repair due to malfunction Exchange or refund Paid repair
Unable to exchange the product Exchange or refund Paid repair
Producer lost the product the consumer
requested for a repair
Exchange Exchange
Damage done during the delivery
after product purchase
Exchange N/A
In case of replacing a chlorine remover
within six months of purchase.
Paid replacement Paid replacement
Paid service
Contents Details
None-malfunction
Other cases
■
Loss of the product due to product transportation or house move
■
Inexperienced use of the product by consumer
■
Request for internal part washing service
■
Occurrence of malfunction due to natural disasters (lightning, fire, salt damage,
flood damage)
■
In case of the expiration of life span in expendable parts
■
In case of the component loss due to consumer’s inattentiveness
In case the product
has malfunction
due to consumer
mistakes
■
Occurrence of malfunction due to consumer’s inattention or re-assembling
■
Occurrence of malfunction due to wrong electricity voltage
■
Occurrence of malfunction or damage due to external shock or drop
■
Occurrence of malfunction due to a repair by companies or
customer service staffs other than from Handong Hydro and its staffs
■
Occurrence of malfunction due to the use of the expendable supplies or optional
components unassigned by Handong Hydro
■
Occurrence of malfunction due to disobedience of the instructions
written in the manual