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HAMPTONBAY.com
Please contact 1-844-760-3644 for further assistance.
Care and Cleaning
Ƒ
Use a dry cloth to clean the doorbell and push button.
Ƒ
Do not use cleaners or polishes.
Ƒ
Do not use any fluids on the doorbell or push button.
Troubleshooting
Problem
Possible Cause
Solution
The doorbell does
not sound.
Ƒ
The batteries are not
installed correctly.
Ƒ
Make sure the batteries are installed according to the
diagram inside the push button and doorbell.
Ƒ
The batteries are dead.
Ƒ
Check the charge of the push button and doorbell bat-
teries and replace them if necessary.
Ƒ
The push button and
doorbell are not synced.
Ƒ
Sync the push button and doorbell:
Ƒ
Press and hold the center button “
” on the
doorbell until the doorbell sounds a “Beep-Beep”.
Ƒ
Press the push button within 30 seconds. The
doorbell will sound a “Beep-Beep” tone to indicate
the push button is synced.
Ƒ
Press the push button to ensure operation.
The batteries
seem okay, but
the doorbell does
not work after
installation.
Ƒ
The doorbell or push but-
ton is mounted on metal
or near metal studs.
Ƒ
Metal reduces transmission range. Use 1/4 in. to 1/2 in.
(6 to 13 mm) wood shims to move the doorbell or push
button away from the metal surface.
Ƒ
The doorbell is mounted
near a concrete floor or
wall.
Ƒ
Concrete may reduce range. Move the doorbell away
from the concrete surface.
Ƒ
The doorbell and push
button are installed too
far apart.
Ƒ
Locate the doorbell closer to the push button.
The doorbell
sounds when not
intended (false
triggers).
Ƒ
The doorbell is receiving
interference from another
wireless device.
Ƒ
Reset the doorbell and push button:
Ƒ
Remove the push button batteries. Wait 30
seconds.
Ƒ
Press and hold the push button for 10 to 15 sec-
onds within 60 seconds after installing the battery
into the push button.
Ƒ
Press and hold the center button “
” on the
doorbell until the doorbell sounds a “Beep-Beep-
Beep-Beep”.
Ƒ
To re-sync the push button and doorbell, press and
hold the center button “
” on the doorbell until
the doorbell sounds a “Beep-Beep”.
Ƒ
Press the push button within 30 seconds. The
doorbell will sound a “Beep-Beep” tone to indicate
the push button is synced.
Ƒ
Press the push button to ensure operation.
