23
Troubleshooting
Problem
Solution
The fan will not start.
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Check the main and branch circuit fuses or breakers.
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Check the line wire connections to the fan and switch wire connections in the switch housing.
The fan is noisy.
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Ensure all motor housing screws are snug.
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Ensure the screws that attach the fan blade bracket to the motor hub are tight.
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Ensure the wire nut connections are not rattling against each other or the interior wall of the switch housing.
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Allow a 24-hour “breaking in” period. Most noises associated with a new fan disappear during this time.
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If you are using the Ceiling Fan light kit, ensure the screws securing the glassware are tight. Check that the light
bulbs are also secure.
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Ensure the canopy is a short distance from the ceiling. It should not touch the ceiling.
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Ensure your outlet box is secure and rubber isolator pads were used between the mounting plate and outlet box.
The fan wobbles.
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Check that all blade and blade arm screws are secure.
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Most fan wobble problems are caused when blade levels are unequal. Check this level by selecting a point on the
ceiling above the tip of one of the blades. Measure from a point on the center of each blade to the point on the
ceiling. Measure this distance. Rotate the fan until the next blade is positioned for measurement. Repeat for each
blade. Any measurement deviation should be within 1/8 in. Run the fan for ten minutes. If the fan continues to
wobble please contact Customer Service and a balancing kit will be sent to you at no charge.
HAMPTONBAY.COM
Please contact 1-855-HD-HAMPTON for further assistance.
