USB NFC READER
Reader for Italian Electronic Idendity Card
and Contactless Health Insurance Card
www.hamletcom.com
User Manual
HUSCR-CIEP
Dear Customer,
thanks for choosing an Hamlet product. Please carefully follow the
instructions for its use and maintenance and, once this item has run its life
span, we kindly ask You to dispose of it in an environmentally friendly way,
by putting it in the separate bins for electrical/electronic waste, or to bring it
back to your retailer who will collect it for free.
We inform You this product is manufactured with materials and components in
compliance with RoHS Directives 2011/65/EU & 2015/863/EU, WEEE Directive
2002/96/CE, 2003/108/CE Italian Legislative Decree 2005/151 and RED Directive
2014/53/EU for the following standards:
EN IEC 62368-1: 2020 + A11: 2020
ETSI EN 301 489-1 V2.2.3: 2019
ETSI EN 301 489-3 V2.1.1: 2019
ETSI EN 300 330 V2.1.1: 2017
EN IEC 62311: 2020
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
The complete CE declaration of conformity of the product can be obtained by
contacting Hamlet at [email protected].
Visit www.hamletcom.com for complete information on all Hamlet products and to
access downloads and technical support.
Imported by: CARECA ITALIA SPA - Scandiano (RE) . Italy.
All trademarks and company names mentioned in this manual are used for
description purpose only and remain property of their respective owners.
The material in this document is for information only. Contents, specifications and
appearance of the product are indicative and may change without notice.
DESCRIPTION
Hamlet HUSCR-CIEP is a Smart Card reader with contactless NFC technology that
connects to your computer and allows you to use the Italian Electronic Identity Card
(CIE), Regional Services Card (CRS) and the National Services Card (CNS) to
access online services of public administration, sign digital documents and
securely access to websites for Home Banking, e-commerce and other
applications that require secure data. This Smart Card Reader is also compatible
with the electronic signature software of Italian Chambers of Commerce.
Package contents
• NFC Smart Card Reader
• User manual
LED operation description
• GREEN led on ► Device powered
• GREEN and BLUE leds flashing ► Card detected and being read
INSTALLATION
Windows and Mac Installation
The Smart Card Reader is automatically detected and installed on Windows and
Mac operating systems. Just plug the cable into a USB port of your computer.
On Windows you need to run Windows Update to update the device drivers.
Please check www.hamletcom.com for any updated drivers.
To use the device, it is necessary to install additional software provided by the
institution that supplies the smart card and/or the service. For more information, it
is advisable to consult the website of the institution in question, the "Examples of
use of the device" section of this manual or contact Hamlet customer service by
e-mail at [email protected] and the product's faq section on the website
www.hamletcom.com/products/huscr-ciep.aspx.
EXAMPLES OF USE OF THE DEVICE
Installation of additional software for Smart Card reading and online services
In order to read or access the services provided through Smart Cards or online
portals, it is necessary to install the software supplied by the organization providing
the service.
Italian Electronic Identity Card
The new Electronic Identity Card (CIE) can be requested from your Municipality of
residence. Together with the CIE a PIN code is also provided which is necessary
for its use.
To use the Electronic Identity Card with the HUSCR-CIEP reader, it is necessary to
install the CIE Software which can be downloaded for free from the CIE Portal at
www.cartaidentita.interno.gov.it. The CIE Software (also called "middleware") is the
software required to use the Electronic Identity Card for online access to the
services provided by the Public Administration. Download the middleware file
compatible with your operating system.
To pair your CIE with the CIE Software, proceed as follows:
1. Execute the “middleware” file previously downloaded and follow the on-screen
instructions to complete the installation.
2. Start the CIE Middleware software and follow the instructions to verify and pair
your CIE.
3. During the procedure you will be asked to place the CIE on the reader and to
enter the PIN code (8 digits).
4. At the end of the procedure, the CIE will be paired and enabled for use. Click OK
to finish.
After completing this association, it will be possible to use the CIE as an advanced
electronic signature (FEA) device using the appropriate menu within the CIE
software and access dedicated web services (such as health records, Inps, etc.).
Digital Signature and Online Portal access via CNS or TS-CNS
To affix digital signatures using CNS it is necessary to install dedicated software for
this type of purpose. A software used for the digital signature with the Card of the
Chamber of Commerce is the Firma4NG software. This software is free and can be
downloaded from the Infocamere website (https://id.infocamere.it/download_soft-
ware.html) or by searching the web by writing “Firma4NG”. This software will allow
you to sign your documents by reading the smart card. It is advisable to contact the
customer service of your smart card supplier to find out the correct software to use.
To access the online services, place the smart card on the reader, access the
desired website and follow the information on the screen for access via CNS.
To access online services with your TS-CNS health card, you need to follow the
information and install the drivers available at the link https://sistemats1.sanita.fi-
nanze.it/portale/modalita-di-accesso-con-ts_cns
National Service Card and Online Portal - Lombardy Region
To learn how to use the Regional Service Card (CRS) and the National Service
Card (TS-CNS) of the Lombardy Region, visit the website www.regione.lombar-
dia.it.
For information on electronic health records, digital welfare services and
healthcare appointments, follow the path from the menu Servizi e informazioni >
Servizi online > Salute e prevenzione > Carta Regionale dei Servizi (CRS) /
Tessera Sanitaria Nazionale (TS-CNS).
For more information, the toll-free number 800.030.606 is available (active from
Monday to Saturday, from 8.00 AM to 8.00 PM).
FAQ - FREQUENTLY ASKED QUESTIONS
CIE – CNS – TS-CNS - Online service access error
• Temporarily disable the antivirus/firewall or create a rule as described at the link
http://www.hamletcom.com/products/huscr-nfc.aspx?t=faq.
• Try changing your web browser: Edge/Explorer/Chrome/Firefox etc (disable any
Pop-up Blockers or extensions that may limit the use of websites).
• Try to access the service using the web browser in "incognito mode".
• Some users on the reference forum of the CIE government software
https://forum.italia.it/c/cie/7, have resolved, trying to press F5 to reload the
service access page, after reporting an error.
• Disconnect any other smart card readers connected to your PC/Mac.
• Verify that you are using a user with administrator credentials.
• Install and run the Firma4NG software to install/update the drivers for the use of
smart cards.
WINDOWS/MAC - How to use the reader after installation
In order to correctly use the reader after installation, the user must install the
additional software of the organization/service providing the Smart Card as
described in the "Examples of use of the device" section of this manual.
WINDOWS/MAC – Card reading impossible
Check that you have installed the latest software from the organization that
provides the service accessible via your Smart Card or install the Firma4NG
software as this software updates the bit4id drivers which are necessary for the use
of most of the CNS cards. For more information, please contact our customer
service via e-mail at [email protected].
MAC - GENERAL CIE READING ERROR
Check that the CIE is correctly placed on the reader (the CIE must be positioned
with the photo towards the USB cable) and that the reader’s LED is reading. If this
does not happen, on MAC systems will be displayed a generic error only and it will
not be specified that the CIE is not positioned correctly.
MAC - PIN ERROR
When accessing web services via the CIE, when prompted to enter the PIN only
the last 4 digits are required.
MAC - After connecting the device, no application appears on Desktop
In order to use the device, you need to install additional software supplied by the
institution providing the service. We recommend contacting the customer support
of the organization that provides the service/smart card to find out the correct
procedure for installing the dedicated software.
CIE - Forum
For information on the use of CIE it is advisable to visit the official government
forum at the link https://forum.italia.it/c/cie/7 (Italian language).
SPECIFICATIONS
• Supported contactless Smart Cards:
– MIFARE classic 1KB/4KB, Ultralight, Plus and DESFire
– ISO 14443 type A, type B
– ISO 15693
– NFC tag type 1, 2, 3, 4A, 4B, 18000-3 mode 3, FeliCa
• Operating frequency: 13.56 MHz
• Power consumption (without card): 50 mA
• USB 2.0 Full Speed (12 Mbps) connection
• USB Type A connector
• LED indicators for power and activity (Blue/Green)
• Dimensions (without cable): 91 x 58.6 x 8 mm
• Weight: 92 grams
• Cable length: 150 cm
• Compatible with: Windows 8/10/11, Mac OS 10.13 or later
MAN.rev.2023-05
