DEFRA Stove Installation and User Guide
9. The guarantee does not cover damage caused by storing or using the
stove in a damp environment, defects or faults caused by local conditions
such as draught problems and chimney defects or corrosion caused
by condensation, damp or water ingress into the flue, chimney or the
surrounding of the stove.
10. The guarantee is only valid if the stove is serviced and checked annually
by a suitably qualified heating engineer, with documentation to be retained
and produced in the event of a claim being made.
11. The guarantee is only valid where any spare parts used are supplied
by Arada or an approved Arada dealer. The use of spares other than
those supplied by Arada Limited shall invalidate the guarantee. Parts can
be sourced through an approved dealer or directly from Arada online at
www.aradastovesandspares.com.
12. The guarantee is not valid where any repairs or modifications have been
made to the stove which have been carried out by anyone other than Arada
or its authorised representatives or approved dealers.
13. All guarantee periods commence on the date of purchase and are
non-transferable and solely for the benefit of the original purchaser of the
stove.
13.3
General
Our guarantee is offered as an addition to your statutory rights and will not
affect your statutory rights. You can obtain information about your legal rights
from trading standards offices or a citizens’ advice bureau.
If you believe your fire is not working correctly or it has broken down, in the
first instance please contact your local retailer or installer for assistance.
This guarantee is applicable in the UK only and operates exclusively in
accordance with the laws of England and Wales.
March 2015
BK575 Rev03
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