7b. Troubleshooting
Product Registration Instructions
Visit: www.HamiltonBuhl.com
1 . Click on Customer Care.
2 . Click on Product Registration Form.
3 . Please fill out all fields marked with * to register your product.
Warranty:
Warranty begins the date item ships from our warehouse.
All products have a one year warranty from original date of shipment,
unless otherwise noted.
20
Issue
Possible Causes
Solutions
Unbootable
Battery not installed properly.
Battery not charged.
Properly install battery according to the
manual. Charge the battery.
Suddenly shutdown
Power-saving function setting.
Battery not charged.
Reset power save function.
Charge battery.
Can’t store a photo
or video
Power was interrupted before
storing
When battery indicator is red,
immediately use a new battery or
charge it.
Automatically closed
when shooting
No battery power
Charge or change battery.
Ambiguously focusing
Out of focus range or open
micro switch
Shoot in focus range or choose normal
or micro mode.
Can’t use memory
card
Protected memory card or error
during format.
Possible damaged card.
Release memory card’s write protection.
Format memory card or use a new one.
Inaction of all keys
Short circuit in connection of the
unit and the other device
Check the connecting circuit. Take out
the battery and try opening and
closing unit.
