11
Notes
Troubleshooting
(cont.)
PROBLEM
PROBABLE CAUSE
Coffee not dispensing.
• Piercing nozzle is clogged with coffee grounds. Turn unit off; unplug. Allow unit to cool
completely. To remove any built-up coffee grounds, insert end of bent paper clip into eye of
piercing nozzle.
Water reservoir fills too
slowly.
• Unit hasn’t cooled down. Allow 2 minutes between brewing cycles.
• Try filling water reservoir before pushing down brew basket handle to pierce single-serve pack.
Start brewing cycle.
Failed foil seal.
• There is variability in the single-serve pack manufacturing process which causes some types
of single-serve packs to be weaker at the seams. Let cool 2 minutes between brewing, use less
water, or try a different brand.
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