5
Care and Cleaning
To remove discoloration or scale/lime deposit from heating element:
Place 1/2 teaspoon (2.5 ml) cream of tartar (available in the spice
aisle of grocery store) into the kettle. Then fill the kettle 1/2 full with
water. Plug in, turn ON (
I
), and bring to boil. Turn OFF (
O
), let cool,
and rinse several times with clean tap water.
If Kettle Floor Discolors:
It is normal for stainless steel heating
elements to discolor. This does not affect the performance of the
kettle. Do not use abrasive scouring pads or cleaners since this
may damage the stainless steel surface.
If Kettle Boils Dry:
The heating element is protected by two
automatic safety devices. If your kettle is accidentally switched on
without being filled with water, or is allowed to boil dry, the kettle
will automatically switch off. You should:
• Turn the switch to OFF (
O
), unplug, and wait about 20 minutes for
the element to cool down.
• Refill the kettle; then use as normal and check that the kettle
functions correctly.
If Kettle Does Not Work:
Make these simple checks before calling
the toll-free customer assistance number:
• Have you turned power switch to ON (
l
) position?
• If the kettle heats but does not boil, it might need descaling.
• Has the kettle been accidentally switched on without being filled
with water or allowed to boil dry? Turn the switch to OFF (
O
), wait
20 minutes, and try again.
• Is cord firmly plugged into the outlet and kettle firmly seated in the
base?
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