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Troubleshooting Guide
Blender fails to start or stops while it is running and display is blank.
• Make sure that the power switch is in the ON (Reset) position and is illuminated red.
• Check to see if unit is securely plugged into an electrical outlet of the proper voltage and frequency.
• Check to see if the fuse for the electrical outlet has blown or if the power switch has tripped.
• This blender is equipped with motor overload protection. If the motor stops during operation due to overheating, unplug and
allow the blender to cool down for 15 minutes. Plug blender back in after 15 minutes to resume normal operation.
Blender fails to start or stops while it is running; message appears in display.
• Make sure that the jar is seated properly on the blender base.
• Blender will not operate unless jar is properly seated.
• Make sure Quiet Shield™ is down and in correct position.
Blender fails to start or stops while it is running.
• Thermal overload protection has been tripped. Attempt to run cool-down cycle. Follow instructions in display.
• This blender is equipped with motor overload protection. If the motor stops during operation due to overheating, unplug and
allow the blender to cool down for 15 minutes. Plug blender back in after
15 minutes to resume normal operation.
Unit does not respond to button commands or error message appears in display.
• Turn the power off and back on using the power switch to reset the controls.
• Turn the power off and back on using the power switch. If the error message still appears, the unit will need to be serviced.
Ingredients will not mix properly.
• Check to see if enough liquid has been added to the ingredients. Mixture should be fluid and free-running at all times.
• Solid pieces are too large.
• Container is too full. Do not fill past highest graduation marking.
• Cutter assembly blades are not sharp or are damaged. Inspect container and cutter assembly daily. Replace cutter assembly
at least yearly or sooner if cutter assembly appears worn or damaged.
• Check to see if cutter assembly is installed properly.
• Select speed to create a fluid blend.
