11
Troubleshooting
(cont.)
PROBLEM
PROBABLE CAUSE/SOLUTION
Water remaining in
reservoir.
• Added too much water. Place cup or travel mug on drip tray. Remove single-serve pack and
replace brew basket. Repeat brewing cycle. Press the
REGULAR
button to remove any remaining
water.
• Screen may be clogged. Remove and clean the screen. Refer to page 9.
Blinking light.
• No water in unit. Follow the “How to Brew a Single-Serve Pack” directions on page 4 or the
“How to Brew Ground Coffee” directions on page 6.
Coffee not dispensing.
• Piercing needle is clogged with coffee grounds. Turn unit off; unplug. Allow unit to cool
completely. To remove any built-up coffee grounds, insert end of bent paper clip into eye and up
into the piercing needle.
Failed foil seal.
• There is variability in the single-serve pack manufacturing process which causes some types of
single-serve packs to be weaker at the seams. Try a different brand.
