Hamilton Beach 58912-CN, User Manual, Page: 14 / 32

14
Troubleshooting
(cont.)
Blender fails to start and Program Lights are not illuminated.
• Make sure that the main power RESET/OFF ( I / ) Switch is in the RESET ( I ) position.
• Check to see if unit is securely plugged into an electrical outlet of the proper voltage and
frequency.
• Check to see if the fuse for the electrical outlet has blown or if a circuit breaker has
tripped.
Blender stops while it is running and the Program Lights are illuminated.
• This Blender is equipped with motor overload protection. If the motor stops during
operation due to overheating, unplug and allow the Blender to cool down. Plug Blender
back in after 15 minutes.
• Resume normal operation.
Ingredients will not mix properly.
• Check to see if enough liquid has been added to the ingredients. Mixture should be fluid
and free-running at all times.
• Solid pieces are too large.
• Container is too full. Do not fill past highest 1800 ml graduation marking.
• Cutting Blades are not sharp or are damaged. Inspect container and Cutting Assembly
daily.
• Select speed to create a fluid blend.
Blender smells like it is burning.
• Due to high-speed operation, the temperature of the motor increases, and the grease
and insulation material in the motor will emit odors when heated. At this point, turn off
the Blender and let it cool down.
• Although motors are tested during the manufacturing process, heavy use may cause
curing of motor windings. The smell may quickly dissipate after a few heavy uses.
• If smell continues after additional heavy uses, call our customer service center.
There is grease around the bottom of the Blender Jar or on the counter top.
• Monitor the problem and source. This may indicate an issue with the Jar bearings.
• Call our customer service center if the condition persists.
Blender Jar is cloudy or stained.
• Some cloudiness may be natural after use. The minerals from fruits, produce, and leafy
greens, in addition to the oils of various nut butters, can sometimes cause a film on the
Blender Jar or may be difficult to clean.
• Sprinkle 1/4 cup (59 ml) baking soda in Blender. Add 1 cup (237 ml) white vinegar.
Mixture will bubble. When bubbling subsides, add 2 cups (473 ml) water and blend on
the HOT SOUP ( ) cycle. Wash any remaining residue with dish soap and water. Rinse
and dry thoroughly.
Blender fails to start.
• Jar is not in place.
Storage of the blender jar
• Carefully place the blender jar to avoid damage caused by falling.