38
GB
Causes of errors and error rectification
The following table can be used to localise and rectify minor errors
with the device:
Error
Possible cause
Solution
General
information
Display is blank
Device is switched off Switch on the
device.
Power supply adapter
not connected cor-
rectly
Ensure that the po-
wer supply adapter
is plugged in and
connected to the
device.
No mains power
Check your fuse
box.
Device is faulty
Inform our custo-
mer service depart-
ment.
Device turns off
By static electricity,
such as occur during
normal daily use
(carpet, wool sweater),
it may happen that
the device will go into
Standby Mode.
In case that the de-
vice shouldn´t react
on any commands
or show a black
screen, reset the de-
vice by pressing the
POWER button on
the remote control
or on the backpanel
of the device.
Automatic standby -
function is activated.
The device switches
off after 4 hours by
default.
Deactivate or
change the
ECO/standby mode
in the
system settings.
DPF
No image ap-
pears
No storage medium is
inserted
Insert a storage
medium.
The storage medium
does not contain data
Check your storage
medium.
NOTE
► Contact our customer service department if the problem re-
mains after taking the steps detailed above.