Halo2Cloud HABL-2, User Manual

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Troubleshooting
I cannot pair my headset with my mobile phone
- Ensure that your headset power is on and the unit is fully charged
- Ensure the Bluetooth® setting is activated within the settings of your phone
- Ensure the headset is in pairing mode (rapidly flashes blue and red alternately)
- Ensure the headset is not out of range of your phone
*If the above steps do not solve the problem, please turn off the headset, recharge the
headset, and then try again .
I cannot hear the sound in my headset
- Ensure that your headset power is on and the unit is fully charged
- Ensure that your headset is paired and connected with your phone
- Ensure the conversation is not being transferred to your phone’s speaker
- Ensure the volume level is high enough to hear
I cannot turn off the headset
Please press and hold the MFB for a longer time, otherwise, please plug the headset
into the charger for 2-
3 seconds then disconnect the charger, the headset should
now turn off.
I cannot turn on the headset
Ensure your headset power is on and fully charged, otherwise, please
charge the headset for 1-1.5 hours, and then retry turning the device on.
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