Troubleshooting
HR2000 High-Resolution Fiber Optic Spectrometer
16
Windows 2000/XP:
Remove Improperly Installed Files:
1. Open Windows Explorer.
2. Navigate to the
Windows | INF
directory. If the INF directory is not visible, you will need to disable the
“Hide System Files and Folders” option on in Windows Folder Options.
Note
: If the INF directory is not visible, you will need to disable the “Hide System Files and Folders” and
“Hide File Extensions for Known File Types” options in Windows Folder Options.
You can access Windows Folder Options from Windows Explorer, under the
Tools | Folder
Options
menu selection.
3. Delete
the
OOI_USB.INF
and
OOI_USB.PNF
files in the INF directory.
4. Navigate to the
Windows | System32 | Drivers
directory.
5. Delete
the
EZUSB.SYS
file.
6. Reinstall your Ocean Optics application and reboot the system when prompted.
7. Plug in the USB device.
The system will now be able to locate and install the correct drivers for the USB device.