SC-HD-2B
8
© Copyright 2019 Hall Research, LLC.
2)
OSD MENU: With a display connected to HDMI OUTPUT, use MENU
button to bring up the OSD menu. Use arrows to navigate, and MENU
button to make selections.
a.
1080P: Press
+ MENU to set HDMI OUTPUT to 1080p.
b.
NATIVE: Press
+ MENU to set HDMI OUTPUT to Native.
5.0 Troubleshooting
If you are experiencing problems getting the SC-HD-2B to work properly, please
use the following troubleshooting suggestions.
•
Ensure the correct power supply is used. Never plug in a power supply
with a voltage higher than 5V DC, as this will damage the unit.
•
Try restoring factory defaults by pressing and holding the
UP ARROW
and
DOWN ARROW
buttons simultaneously for 3 seconds.
•
As shipped, the SC-HD-2B output resolution is defaulted to NATIVE.
This means it will read the EDID of the attached display, and set the
scaled output to match the preferred timing found in the EDID. If the
scaler has been set to a different output, use the Quick Select buttons to
reset the output (see Section 3).
•
If the OSD is available, but no video source is displayed, ensure that the
source resolution is set to one of the formats supported by the SC-HD-
2B (see Section 7).
Contacting Hall Research
If you determine that your SC-HD-2B is malfunctioning, do not attempt to repair
the unit. Instead, contact Hall Research Technical Support at 714-641-6607. To
return the unit to Hall Research you must first get a Return Authorization
(RMA) number. Package the unit carefully, if returning. We recommend that you
use the original container.
