HairMax comfortflex LaserBand 41, User Manual

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HairMax has advanced electronics to ensure that the device
is working like it is supposed to and that the proper amount
of laser energy is being delivered. If for some reason you are
experiencing diffi culties with your device, please try one of the
tips below:
Your HairMax will not turn on
• Typically indicates your HairMax needs to be charged
• Make sure your device is fully charged by using one of
the charging options described on page 10
• Your HairMax cannot be powered on when the power
cord is plugged in
Your HairMax is turning off during use
• Typically indicates your HairMax needs to be charged
• Make sure your device is fully charged by using one of
the charging options described on page 10
• Your HairMax cannot be powered on when the power
cord is plugged in
Your HairMax will not charge
• Make sure you are using a working electrical wall outlet
• Make sure the power cord is completely inserted into
the charging stand
• Try charging directly into the device as described by
OPTION 2 on Page 10
• Using a dry cloth, clean the three charging contacts on
the device and charging stand
Your HairMax does not vibrate
• Make sure your device is fully charged by using one of
the charging options described on page 10
Your HairMax vibrates but you do not see the
laser lights
• Typically indicates your HairMax needs to be charged
• Make sure your device is fully charged by using one of
the charging options described on page 10
• Your HairMax cannot be powered on when the power
cord is plugged in
Customer Service – Warranty Repairs
Lexington Intl., LLC
1040 Holland Drive
Boca Raton, Florida 33487 USA
Direct line
+1 561-417-0200
Toll Free
1-866-527-3726
Monday - Friday 9 AM - 5 PM EST
United States
1-866-527-3726
United Kingdom
0808-134-9868
Australia
1-800-937-358
TROUBLESHOOTING
TROUBLESHOOTING
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ANY ATTEMPT TO SELF-SERVICE YOUR DEVICE, UNLESS INSTRUCTED BY HAIRMAX CUSTOMER SERVICE, WILL VOID YOUR WARRANTY.