18
y
Troubleshooting
If the Hailie
™
sensor is not responding to
Bluetooth
®
communications, check the Hailie
™
sensor battery level
as per
Reviewing the Battery Level
in this manual.
Ensure
Bluetooth
®
is enabled in your phone or tablet
computer.
Other wireless communications equipment such
as wireless home network devices, mobile phones,
cordless telephones and their base stations, walkie-
talkies, and equipment such as contactless payment
or anti-theft systems, can affect the Hailie
™
sensor, and
should be kept at least 30cm (12in) away.
Increase the separation distance between the Hailie
™
sensor and any such devices if this could be causing
problems.
If this does not help, contact Customer Support for
further assistance.
u
Customer Support
and Servicing
7.1 Customer Support
For support on this product, go to
support.hailie.com
.
For information about your medical condition or your
medication, contact your healthcare provider.