Problem
Cause
Solution
•
Motor error.
•
Contact the After sales service.
•
Abnormal communication error.
•
Contact the After sales service.
Contact the After sales service.
•
Unbalanced load error.
•
.
m
u
r
d
e
h
t
n
i
d
a
o
l
y
r
d
n
u
a
l
e
c
n
a
l
a
b
d
n
a
k
c
e
h
C
Reduce the load.
Problem
Cause
Solution
Washing machine
fails
to operate.
•
Programme is not yet started.
•
Check programme and start it.
•
Door is not properly closed.
•
Close the door properly.
•
Machine has not been switched on.
•
Switch the machine on.
•
Power failure.
•
Check power supply.
•
Child lock is activated.
•
Deactivate child lock.
Washing machine will
not be filled with water.
•
No water.
•
Check water tap.
•
Inlet hose is kinked.
•
Check inlet hose.
•
•
•
Water pressure is less than 0.03 MPa.
•
Check water pressure.
•
Door is not properly closed.
•
Close the door properly.
•
Water supply failure.
•
Ensure the wa
Unblock inlet hose filter.
ter supply.
Machine is d
while being filled.
raining
•
Height of drain hose is below 80 cm.
•
Make sure that drain hose is
properly installed.
•
Drain hose end could reach into
water.
•
Make sure the drain hose is not
Make sure the drain hose is pro-
Drainage failure.
•
D
Pump filter is blocked.
rain hose is blocked.
•
Unblock dr
Clean pump filter.
ain hose.
•
•
•
Drain hose end is higher than 100 cm
above
fl
oor level.
•
Strong vibration while
spinning.
•
Not all transportation bolts have
been removed.
•
Remove all transportation bolts.
•
Appliance has no solid position.
•
Ensure solid ground and a levelled
position.
•
Machine load is not correct.
•
Check load weight and balance.
Operation stops
before completing
wash cycle.
•
Water or electric failure.
•
Check power and water supply.
Operation stops for a
period of time.
•
Appliance displays error code.
•
Consider display codes.
•
Problem due to load pattern.
•
Reduce or adjust load.
•
Programme performs soaking cycle.
•
Cancel programme and restart.
Excessive foam floats
drum and/or detergent
drawer.
•
Detergent is not appropriate.
•
Check detergent recommenda-
tions.
•
Excessive use of detergent.
•
Reduce amount of detergent.
8.3 Trobleshooting without display code
•
Water level sensor error.
•
8-Troubleshooting
or
in water.
perly installed.
Inlet hose filter is blocked.
22
Summary of Contents for HW80-BP12929
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