Haier HW100-B14876N, User Manual

Page: 25 / 68

EN
9-Troubleshooting
25
Problem Cause Solution
Excessive foam
floats drum and/or
detergent drawer.
• Detergent is not a appropriate.
• Excessive use of detergent.
• Check detergent recommen-
dations.
• Reduce amount of detergent.
Automatic adjust-
ment of washing
time.
• Washing programme duration will
be adjusted.
• This is normal and doesn‘t af-
fect functionality.
Spinning fails. • Unbalance of laundry. • Check machine load and laun-
dry and run a spinning pro-
gramme again.
Unsatisfactory
washing result.
• Degree of pollution does not agree
with selected programme
• Detergent quantitiy was not suf-
cient.
• Maximum load has been excee-
ded.
• Laundry was unevenly distribu-
ted in the drum.
• Select an other programme.
• Choose the detergent acc.
to the degree of pollution
and acc. to manufacturer
speci cations.
• Reduce loading.
• Loose the laundry.
Washing powder
residues are on the
laundry.
• Insoluble particles of detergent can
remain as white spots on the laun-
dry.
• Perform extra rinse.
• Try to brush the points from the
dry laundry.
• Choose an other detergent.
Laundry has grey
patches.
• Caused by fats such as oils, creams
or ointments.
• Pretreat the laundry with a spe-
cial cleaner.
Should the error messages reappear even after the taken measures, switch o the appli -
ance, disconnect the power supply and contact the customer service.
9.4 In case of power failure
The current programme and its setting will be saved.
When power supply is restored operation will be re-
sumed.
If a power failure cuts an operating wash programme
door opening is mechanically blocked. To get out any
laundry water level should not be seen in the glassy
porthole of the door. - Danger of burns! Water level
has to be lowered as described in “Pump lter“. Not till
then pull lever (A) beneath service flap (Fig. 9-1) until
door is unlocked by a gentle click. Afterwards re x all
parts.
9-1
Note: Foam formation
If too much foam is inspected during spin cycle, motor will run at low speed for 30s and
repeat at most 4 times. If the conditions are not met, continue to defoam, and the
motor will stop for 5min, 10min, and 15min in sequence. If the conditions are not met,
programme will end without spinning.