21
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
Problem
Possible Cause
Solution
Oven will not start
Electrical cord for oven is
not plugged in.
Plug into the outlet.
Door is open.
Close the door and try
again.
Wrong operation is set.
Check instruction.
Arcing or sparking
Materials to be avoided in
microwave oven are used.
Use microwave-safe
cookware only.
The oven is operated
when empty.
Do not operate with oven
empty.
Spilled food remains in
the cavity.
Clean cavity with wet
towel.
Unevenly cooked foods
Materials to be avoided
in microwave oven are
used.
Use microwave-safe
cookware only.
Food is not defrosted
completely.
Completely defrost food.
Cooking time, power
level is not suitable.
Use correct cooking time,
power level.
Food is not turned or
stirred.
Turn or stir food.
Overcooked foods
Cooking time, power
level is not suitable.
Use correct cooking time,
power level.
Undercooked foods
Materials to be avoided
in microwave oven are
used.
Use microwave-safe
cookware only.
Food is not defrosted
completely.
Completely defrost food.
Oven ventilation ports
are restricted.
Check to see that oven
ventilation ports are not
restricted.
Cooking time, power
level is not suitable.
Use correct cooking time,
power level.
Improper defrosting
Materials to be avoided
in microwave oven are
used.
Use microwave-safe
cookware only.
Cooking time, power
level is not suitable.
Use correct cooking time,
power level.
Food is not turned or
stirred.
Turn or stir food.
FOR MORE HELP, VISIT HAIER.COM OR CALL THE CONSUMER
HELP LINE AT 1‑877‑377‑3639.
Summary of Contents for HMV1640AHB
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