28
NOISE
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Thumping Sound
Wash load may be
unbalanced.
Pause the washer and
redistribute items in the wash
basket.
Rattling or
Clanking
Foreign objects may be in
the washer.
Stop the washer and check for
keys or coins.
Squealing
Washer may be
overloaded.
Stop the washer and remove
part of the wash load.
Vibration
Washer may not be level.
Check that all 4 feet are resting
firmly on the floor and that the
washer is level.
CLOTHING
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Wrinkling
Improper wash load
sorting, overloading or
washing at the wrong
temperature.
Avoid overloading and do not
mix heavy clothing with light or
delicate items.
Detergent
residue
Detergent may not
completely dissolve in
extremely cold water.
Select a warm water wash
temperature and make sure the
hot water heater is providing
hot water; at least 120°F (49°C).
Clothing are gray
or yellowed
Wash load not separated
by color.
Separate darks from lights and
whites to avoid the transfer of
dyes.
Did not use enough
detergent or the soil
level of the wash load
requires a warmer wash
temperature.
Large and heavily soiled laundry
may need more detergent
and hotter wash water. Refer
to detergent manufacturer’s
directions for recommended
usage.
Clothing is torn
or snagged
Wash load is not prepared
for laundering.
Tie strings and sashes. Empty
pockets, fasten belts, and close
zippers, metal snaps or hook
fasteners before loading.
Bleach Stains
NOTE: Bleach
stains may
appear as color
loss spots
Laundry has direct contact
with bleach.
Do not pour or splash bleach
directly on clothing. If you are
using the dispenser and still
notice stains, try using diluted
bleach.
Clothing
appearing older
and worn
Using the wrong
wash cycle or water
temperature.
Follow clothing manufacturer’s
instructions for garment care.
FOR MORE HELP, VISIT HAIER.COM OR CALL THE CONSUMER
HELP LINE AT 1-877-377-3639.
Summary of Contents for HLP21N
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