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Please make these simple checks before calling service. These tips may save
you time and money since charges for receiver installation and adjustments of
customer controls are not covered under your warranty.
Symptoms
Items to Check and Actions to follow
“Ghost” or
double image
This may be caused by obstruction to the antenna due to
v
high rise buildings or hills. Using a highly directional antenna
may improve the picture.
No power
Check if the TV’s AC power cord is plugged into the mains
v
socket.
Unplug the TV, wait for 60 seconds. Then reinsert plug into
v
the mains socket and turn on the TV again.
No picture
Check antenna connections at the rear of the TV to see if it
v
is properly connected to the TV.
Possible broadcast station trouble.
v
Try another channel.
Adjust the contrast and brightness settings.
v
Check the Closed Captions control. Some TEXT modes
v
could block the screen.
Good picture
but no sound
Increase the VOLUME.
v
Check if the TV is muted; press the MUTE button on the
v
remote control.
Good sound
but poor color
Adjust the contrast, color and brightness settings.
v
Poor picture
Poor picture quality may occur when an activated S-VHS
v
camera or camcorder is connected to your TV and the
other peripheral at the same time. Switch off one of the
peripherals.
Snowy picture
and noise
Check the antenna connection.
v
Horizontal
dotted line
This may be caused by electrical interference (e.g. hair dryer,
v
nearby neon lights, etc.)
Turn off the equipment.
v
Television not
responding to
remote control
Check whether the batteries are working. Replace if
v
necessary.
Clean the remote control sensor lens on the TV.
v
You can still use the buttons at the front of your TV.
v
Select the TV mode to ensure your remote control is set in
v
the TV mode.
BEFORE CALLING FOR SERVICE
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