Resolving minor problems yourself
Lower spray arms rotates with difficulty
- Spray arm is blocked by small items or food remains.
Lid in detergent compartment cannot be closed
- Detergent compartment has been overfilled.
- Mechanism is clogged with remnants of detergent.
Remnants of detergent stuck inside dispenser
- Compartment was damp when it was filled up with
detergent.
Compartment must be dry before detergent is added.
Experience has shown that you can resolve most problems
that arise during normal daily usage yourself, without having
to call out a service engineer. Not only does this save costs,
but it also means that the appliance is available for use again
that much sooner. The following list of common occurrences
and their remedies should help you identify the causes of most
problems.
Problem...
...When the appliance is switched on
Appliance does not start up
- Fault with fuse in mains power supply.
- Plug not inserted into wall socket.
- Appliance door not closed properly.
- Water tap not turned on.
- Blocked strainer in water inlet hose.
Caution
Do not forget that repairs should only be carried
out by a qualified specialist. Improper repairs can
lead to considerable equipment damage as well
as danger to the user.
Troubleshooting
Water remains inside appliance after programme has
ended.
- Blockage or kink in drainage hose.
- Pump is jammed.
Knocking sound coming from inlet valves.
- This is caused by the water pipes in the house
and is not a fault with the dishwasher.
...With the dishes, cultery, etc.
Remnants of food are stuck to the dishes, cutlery,
etc.
- Dishwasher was not loaded properly.
Jets of water could not reach all parts of the dishes, etc.
- Too many items in the rack.
- Items in the rack were touching each other.
- Not enough detergent was added to dispenser.
- Selected wash programme was not intensive enough.
- Rotation of spray arm was obstructed by dish, etc.
- Nozzles in spray arm are blocked by remnants of food.
- Coarse or fine filter or microfilter is blocked.
- Filters have been incorrectly fitted.
- Waste-water pump is jammed.
Plastic items are discoloured
- Not enough detergent was added to dispenser.
- Detergent has insufficient bleaching properties. Use a
detergent containing a chemical bleaching agent.
...During washing
Unusual amount of foam is created
- Normal washing up liquid has been used in the rinse-aid
container.
Appliance stops suddenly while washing is taking
place.
- Power supply failure.
- Water supply has been interrupted.
Whistling sound can be heard while washing is tak-
ing place
- Whistling sound is caused by the seal on pump. This is not
a fault but if it continues all the time, arrange for a service
engineer to replace the seal.
Knocking sound can be heard while washing is tak-
ing place
- A spray arm is knocking against the dishes inside the
appliance.
Rattling sound can be heard while washing is tak-
ing place
- Crockey has not been stacked properly inside the appliance.
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