EN
10-Troubleshooting
22
Many occurring problems could be solved by yourself without specifi c expertise. In case
of a problem please check all shown possibilities and follow below instructions before you
contact an after sales service. See CUSTOMER SERVICE.
WARNING!
▶
Before maintenance, deactivate the appliance and disconnect the mains plug from
the mains socket.
▶
Electrical equipment should be serviced only by qualifi ed electrical experts, because
improper repairs can cause considerable consequential damages.
▶
A damaged power cable should only be replaced by the manufacturer, its service
agent or similarly qualifi ed persons in order to avoid a hazard.
Troubleshooting with display code
Code Cause
Solution
Drain pump error.
Contact the customer service.
The condenser thermal sensor is open-circuited or
short-circuited.
Contact the customer service.
Temperature of the laundry in the drum does not change. Contact the customer service.
Communication failure between PCB and display.
Contact the customer service.
Temperature is too low.
Use the dryer when air tem-
perature is higher than 5 °C.
Should the error codes reappear even after the taken measures, switch off the appliance,
disconnect the power supply and contact the customer service.
