SERVICE MANUAL
Model: HB21FSSAA, HB21FG*
35
Issue 2010-12
Rev.
Ref1012S008V0
fridge/freezer storage
compartment is dirty,
worn, cracked or
mismatched.
The condenser is dirty.
Leakage gap of door gasket can cause
longer running time of the refrigerator in
order to maintain desired temperature.
Clean the condenser.
Too high temperature
Too high temperature in
the fridge/freezer
storage compartment
The door is opened too
frequently or for too
long periods of time
Temperature is set too
high
The door is not closed
tightly
The condenser is dirty
Warm air will enter the refrigerator
whenever the door is opened. Try to open
the door as infrequently as possible.
Reset the temperature.
Make sure the refrigerator is on a level
surface and there is no food or container
interfering with the door.
Clean the condenser.
The temperature in the
freezer storage
compartment is too high
while the temperature in
the fridge storage
compartment is OK
The temperature is set
too high
Set the freezer temperature lower. It
takes 24 hours for the temperature of the
refrigerator to become stable.
The temperature in the
fridge storage
compartment is too high
while the temperature in
the freezer storage
compartment is OK
The temperature is set
too high
Set the fridge temperature lower. It takes
24 hours for the temperature of the
refrigerator to become stable.
Bad odors in the refrigerator
The inside of the
refrigerator is dirty
The inside of the
refrigerator needs
cleaning
Food with strong odor is
stored in the refrigerator
Clean the internal of the refrigerator
Wrap the food tightly.
If you hear...
Beeps
The fridge storage
compartment door is
open
The temperature in the
freezer storage
compartment is too high
Close the door or silence the alarm
manually
The alarm is normal when it is first started
due to relatively higher temperature.
Abnormal sound
The refrigerator is not
located on a level
surface
The refrigerator touches
some object around it
Adjust the feet to level the refrigerator.
Remove objects around it.
Slight sound similar to
that of flowing water
It is the sound of the
refrigerating system
Normal.
Heating of cabinet
The de-dew tube is
de-dewing
It is a process to prevent dewing. It is a
normal phenomenon.