40
Common problems
Check item
Can not make phone call
Please check if the phone number is valid.
Please check if you are in service area.
Weak talk quality
Please check if the phone signal is strong enough;
If you are in the building, please move the phone or
move near the window.
The contact can not get your
voice when making phone
call
Please check if your mic has blocked by fittings or
other blocks.
Receiver sound is too low
Please check if your receiver volume has been
adjusted to the maximum.
The mobile phone has a
weak receive signal or
usually drop in the phone
call
Please check if the phone has a strong signal.
If no signal, please use it in a strong signal place.