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WaterMax RO Owner’s Manual 

9/2020 

10 

WQA–Performance Data Sheet

Reverse Osmosis / Activated Carbon Drinking Water Appliance

 

 

 

 

Our H3500 Reverse Osmosis Drinking Water Appliances have been tested 

and conform to NSF/ANSI Standard 58. The water treatment performance 

for specific claims are substantiated and verified by the “Reduction 

Performance” test data listed below. The concentration of the indicated 

substances in water entering the appliance was reduced to a concentration 

less than or equal to permissible limits for water leaving the appliance, as 

specified in NSF/ANSI Standard 58. While testing was performed under 

standard laboratory conditions actual performance may vary. H6000 and 

H3500 are certified by WQA to NSF/ANSI Standard 58. 

 

Performance Claims for H3500 / H6000 

Substance 

Influent 

challenge 

concentration 

mg/L 

Maximum 

permissible 

product water 

concentration 

mg/L 

Minimum % 

Reduction 

Average % 

Reduction 

Arsenic (+5)*  

0.30 ± 10% 

0.010 

98.1 

99.0 

Barium 

10.0 ± 10% 

2.0 

95.0 

98.8 

Cadmium 

0.03 ± 10% 

0.005 

94.0 

98.3 

Chromium (+6) 

0.3 ± 10% 

0.1 

95.5 

98.3 

Chromium (+3) 

0.3 ± 10% 

0.1 

98.4 

99.0 

Copper 

3.0 ± 10% 

1.3 

95.0 

98.4 

Fluoride 

8.0 ± 10% 

1.5 

87.0 

93.8 

Radium (226/228)  25 pCi/L 

5 pCi/L 

95.0 

98.8 

Selenium 

0.10 ± 10% 

0.05 

94.4 

97.9 

Turbidity 

11 ± 1 NTU 

0.5 NTU 

96.4 

98.7 

TDS (H6000) 

750 ± 40 

187 

86.6 

90.1 

TDS (H3500) 

750 ± 40 

187 

86.6 

90.1 

Lead* 

0.15 ±-10% 

0.010 

90.4 

96.8 

N Nitrite 

(both as N)* 

30.0 ±-10% 

10.0 

Nitrate (as N)* 

27.0 ±-10% 

10.0 

78.8 

85.1 

Nitrite (as N)* 

3.0 ±-10% 

1.0 

59.6 

75.1 

*Claim only certified by WQA for H3500 unit. 

 

Test Parameters

 

pH  

7.5±0.5 

TDS 

200-500 mg/L 

Temperature 

77±2°F     25±1°C 

Turbidity 

 1 NTU 

Pressure 

50±3 psi 

* This appliance has been tested for the treatment of water containing pentavalent 

arsenic (also known as As(V), As(+5), or arsenate) at concentrations of 0.30 mg/L or 

less. This appliance reduces pentavalent arsenic, but may not remove other forms of 

arsenic. This appliance is to be used on water supplies containing a detectable free 

chlorine residual at the appliance inlet or on water supplies that have been 

demonstrated to contain only pentavalent arsenic. Treatment with chloramine (combined 

chlorine) is not sufficient to ensure complete conversion of trivalent arsenic to 

pentavalent arsenic. Please see the Arsenic Facts section.  

 

 

WARNING!

 These appliances must not be installed where the water source is unsafe or 

of unknown quality without adequate disinfection before and/or after the appliance! A 

water source that is not potable relative to waterborne pathogens voids the warranty. 

 

Operational maintenance and replacement requirements are essential for these 

appliances to perform to specification as advertised. 

FACTORS WHICH AFFECT THE LIFETIME AND 

PERFORMANCE OF YOUR WATERMAX

®

 RO 

 

1. TYPE OF MEMBRANE: 

Thin-Film Composite (TFC): Up to 2,000 PPM 

TDS with pressure of at least 40 psi (276 kPa). Not chlorine tolerant- 

Bacteria resistant- 5.0 to 9.0 pH. Most advanced thin-film composite, 

non-cellulosic- Chemically stable- Highest production rate. 

 

2. SQUARE FEET OF MEMBRANE: 

The square feet of membrane and 

the production of RO water are in direct proportions. 

 

3. WATER PRESSURE:

 The higher the net pressure across the 

membrane, the greater the quantity of RO water. A minimum pressure 

of 40 psi (276 kPa) is recommended. 

 

4. TOTAL DISSOLVED SOLIDS:

 The higher the TDS, the lower the 

production. Each 100 PPM represents about 1 psi (7 kPa) reduced 

pressure on the membrane. Thus, 1,000 PPM reduces the effective net 

pressure by 10 psi (69 kPa). 

 

5. WATER TEMPERATURE: 

Colder water results in lower production. 

TFC may be used at temperatures up to 113°F (45°C).  

 

6. SURFACE COATING OR FOULING:

 A neglected pre-filter can allow 

sediment to accumulate on the cartridge surface and impair the 

necessary flow of water through the filter, thus reducing membrane life. 

Also, salts can precipitate on the membrane, plugging the pores and 

channels. A water softener or other types of pre-treatment installed 

before the RO appliance significantly reduces this load and extends 

membrane life. 

 

7. 

This system is acceptable for treatment of influent concentrations of no 

more then 27 mg/L nitrate and 3 mg/L nitrite in combination measured 

as N and is certified for nitrate/nitrite reduction only for water supplies 

with a pressure of 210 kPa (30 psig) or greater.  

 

Our Reverse Osmosis Drinking Water appliances contain replaceable 

treatment components, critical for the effective reduction of Total Dissolved 

Solids as well as inorganic contaminants. Each appliance will have some or 

all of the following replacement service components: sediment pre-filter, 

sediment/carbon block pre-filter (H3500 only), activated carbon pre-filter, 

prolonged contact filter, activated carbon post-filter, flow restrictor, and the 

membrane. (Please see replacement element diagrams on the next page.) 

The life expectancy of these components will vary from one water source to 

another. Therefore, we recommend that you, the user, have the water 

tested every six months to maintain acceptable water quality. Operational, 

maintenance and replacement requirements are essential for these 

appliances to perform to specification. To maintain the highest quality 

water, we recommend draining the storage tank every week. Ask your 

dealer about maintenance programs or monitoring devices for any of our 

drinking water appliances.  

 

 

 

 

4343 South Hamilton Rd. 

Groveport, OH 43125 614-836-2115 

 

Summary of Contents for WaterMax H3500

Page 1: ...S A AP PP PL LI IA AN NC CE E O OW WN NE ER R S S M MA AN NU UA AL L A AN ND D I IN NS ST TA AL LL LA AT TI IO ON N G GU UI ID DE E M MO OD DE EL LS S H H3 35 50 00 0 H H6 60 00 00 0 A AN ND D L LC C1...

Page 2: ...usions and Limitations on Warranty This warranty is null and void unless the Hague Appliance was purchased from an independent Hague dealer THERE ARE NO WARRANTIES OTHER THAN THOSE DESCRIBED IN THIS W...

Page 3: ...n for Pentavalent Arsenic Treatment Appliances 12 INSTALLATION AND MAINTENANCE INFORMATION 13 Checklist Before Installation 13 Installation Tool List 14 Installation Diagram 15 Typical Flow Diagram 16...

Page 4: ...ent Hague dealer install and maintain this appliance Note The manufacturer reserves the right to make specification and product changes without prior notice This manual is for installation operation a...

Page 5: ...ter Post Carbon Flow Restrictor Check Valve Sanitize Air Precharge Shutoff Valve Water Pressure Water Temperature pH Feed TDS Product TDS Rejection Recovery Notes Important Meeting operational mainten...

Page 6: ...from water at the molecular level By using your household water pressure to squeeze your water against a special membrane water molecules are separated from impurities Rejected dissolved solids are a...

Page 7: ...ditional tanks may be added to your appliance to provide more storage space permitting 3 Your WaterMax RO Drinking Water Appliance can be connected to your automatic ice maker and cold water dispenser...

Page 8: ...Model H6000 If you are using softened water replace your Sediment Pre Filter annually If you are not using softened water the replacement interval will vary Every six months schedule an inspection an...

Page 9: ...change is needed Consult your Hague dealer for additional monitoring devices or water check programs Note The installation of your WaterMax RO appliance on a soft water supply will greatly increase th...

Page 10: ...tial for these appliances to perform to specification as advertised FACTORS WHICH AFFECT THE LIFETIME AND PERFORMANCE OF YOUR WATERMAX RO 1 TYPE OF MEMBRANE Thin Film Composite TFC Up to 2 000 PPM TDS...

Page 11: ...Max NTU 1 0 1 0 TDS Max ppm 2000 2000 CAUTION Contaminants in excess of the established limits will require pretreatment WARNING Do not use with water that is microbiologically unsafe or of unknown q...

Page 12: ...at http www epa gov ORD publications ordpubs html Private water supplies and waters that do not have detectable free chlorine residuals should be analyzed to determine the form s of arsenic present an...

Page 13: ...all local and state plumbing codes To prevent back siphoning provide an adequate air gap or a siphon break See Installation Steps and Start Up Procedures Water Characteristics pH The appliance requir...

Page 14: ...h High speed drill bit with 3 8 inch shank for non air gap spigot Air pressure test gauge 1 20 psi 1 inch High speed drill bit with 1 2 inch shank for air gap spigot 7 8 inch chassis punch 1 2 inch Dr...

Page 15: ...3500 and H6000 Figure 2 Installation Diagram Notes 1 For maximum flow keep yellow tubing to tank and blue tubing to spigot as short as practical 2 Install feed water line on COLD WATER LINE ONLY 3 Ins...

Page 16: ...WaterMax RO Owner s Manual 9 2020 16 Typical Flow Diagram WaterMax H3500 Figure 3 WaterMax H3500 Flow Diagram...

Page 17: ...ppliance Failure to install as instructed will void the product warranty Step 1 Study the Installation Diagram Study the overall installation diagram before proceeding to familiarize yourself with the...

Page 18: ...sert tube E Pull to check security The fitting grips before it seals Pull on the tube to check that it is secure Test the appliance before leaving the site or before use C Push up to tube stop F Disco...

Page 19: ...illing a porcelain clad steel or cast iron sink A Mark the sink location for the center of the faucet Be sure the location you select is not over a reinforcing rib Check the location from below B Grin...

Page 20: ...replace the red locking clip Slip the 1 4 inch black tube onto the small hose barb on the base of the spigot C Slip one end of the loose 3 8 inch black tube over the large hose barb on the base of the...

Page 21: ...upply valve Do not overtighten D Reconnect the riser tube to the other end of the feed water supply valve Do not overtighten Caution A longer riser tube assembly will be required if a gentle loop cann...

Page 22: ...nch hole through one side of drain pipe only C Peel off the white backing from the drain gasket and apply the gasket to the port connection of the drain saddle Make sure to align the drain saddle to t...

Page 23: ...e they are tight with locking clips in place B Turn on the feed water and check for leaks C Open the valve on top of the storage tank D The appliance is now in operation Step 9 Operation Procedure A O...

Page 24: ...h your RO 5 Inspect the Pre Filter If it is visibly dirty discard it 6 Wash out the filter housing using warm soapy water and rinse thoroughly 7 Sanitize the appliance See Sanitizing the WaterMax RO A...

Page 25: ...ure 2 2 Turn off the feed water supply valve See Figure 11 3 Lift the black handle of the dispensing spigot and wait at least five minutes for the pressure to be relieved from the system 4 Remove the...

Page 26: ...r and use as a sleeve to prevent contamination Wearing clean latex gloves can help prevent hand contact 9 Inspect the O Rings on the pressure vessel end cap and lubricate with glycerin Replace if dama...

Page 27: ...e to between 5 and 7 psi 34 and 48 kPa 2 Close the RO spigot 3 Remove the pre filter housing s and discard the spent cartridge s Wash out the housing s with warm water and soap using a bottlebrush and...

Page 28: ...Option 2 1 Follow steps 1 and 2 as outlined above then proceed as follows 2 Remove the Pre Filter housing and discard the spent cartridge Wash out the housing with warm water and soap using a bottleb...

Page 29: ...s Manual 9 2020 29 Assembly and Parts Feed Water Service Valve Assembly Figure 12 Feed Water Assembly Part Description Quantity 1 100236312 Feed Water Service Valve Assembly 1 2 100236204 1 4 inch Lo...

Page 30: ...ad Free Figure 13 RO Air Gap Spigot Lead Free Part Description Quantity 1 100236513 Filter housing wrench 1 2 100236281 Air gap spigot assembly 1 3 100236285 Spigot adapter 3 8 inch x 7 16 inch J G 1...

Page 31: ...ner s Manual 9 2020 31 Assembly and Parts Cont Drain Saddle Assembly Figure 14 Drain Saddle Assembly Part Description Quantity 1 100236147 Drain saddle assembly 2 Piece Plastic 1 2 100236202 3 8 inch...

Page 32: ...WaterMax RO Owner s Manual 9 2020 32 Assembly and Parts Cont RO Assembly Front View Figure 15 H3500 RO Assembly Front View...

Page 33: ...dels 1 8 100236243 Membrane housing black 1 9 100236204 Locking clip 1 4 inch 3 10 100236432 Male elbow 1 4 inch x 1 4 inch Plastic 3 11 100236169 Prolonged contact filter 12 inch 1 12 100236179 Inlin...

Page 34: ...WaterMax RO Owner s Manual 9 2020 34 Assembly and Parts Cont RO Assembly Back View Figure 16 H3500 RO Assembly Back View...

Page 35: ...100236169 Prolonged contact filter 12 inch 1 5 100236514 Plug in elbow 1 4 inch tube x 1 4 inch Stem 6 6 100241864 Male elbow 3 8 inch x 1 4 inch Plastic 1 7 100236202 Locking clip 3 8 inch 3 8 10023...

Page 36: ...WaterMax RO Owner s Manual 9 2020 36 Assembly and Parts Cont RO Assembly Top Back View Figure 17 H3500 RO Assembly Top Back View...

Page 37: ...2 Membrane housing cap black with O Ring 1 12 100236432 Male elbow 1 4 inch x 1 4 inch 2 13 100236135 2 inch vessel clip 2 14 100242366 Permeate pump shutoff valve 1 15 100236306 Screw 10 32 2 16 1002...

Page 38: ...18 Storage Tank Assembly Part Description Quantity 1 100236440 Tank shutoff valve 3 8 inch x 1 4 inch plastic 1 2 100236202 3 8 inch Locking clip 1 3 100236124 RO storage tank 4 4 gallon 16 7 L capac...

Page 39: ...al Hague dealer No water or not enough water Feed water shut off Turn on your feed water valve Low feed pressure See Filter Specifications chart to verify minimum feed pressure for your model A pre fi...

Page 40: ...e cubes are cloudier Change ice cube mold shape make cubes manually if using automatic Let water sit to release dissolved air before freezing RO membrane is bad Membrane fouled hydrolyzed ruptured or...

Page 41: ...ing6 16 6 27 2 N A 1 H6000 and H3500 are certified by WQA to NSF ANSI Standard 58 for specific performance claims as verified and substantiated by the test data These are the only units certified by W...

Page 42: ...Notes...

Page 43: ...2013 100338947 9 2020 Notes...

Page 44: ...000 systems are certified by the Water Quality Association according to NSF ANSI 58 NSF ANSI 372 and CSAB483 1 see performance data sheet for specified claims Hague Quality Water Int l 4343 South Hami...

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