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2904 Power Supply

Installation Instructions

I-EA00041

INSTALLATION INSTRUCTIONS (cont)

REV 2

Page 4 of 6

Trouble Shooting Tips

Listed below are some problems that might be encountered during 

installation or at any other time and possible solutions for correcting 

them.

Caution: This unit contains areas of exposed high voltage.  All 

troubleshooting and maintenance should be performed by a 

qualified electrician.

Problem

No output voltage measured across terminals 24V, FSF, or FSC.

Solution

› 

Check for 120VAC across terminals of input to power supply 

module.

› 

If 120VAC is present, disconnect field wires from all used outputs 

(24V, FSF, FSC) and measure for 24VDC across the “24V” terminals.

› 

If 24VDC is now present, check for shorts across field wires for 

each output.  If the load is an electrified locking device mounted in the 

door, check the electric hinge for pinched wires behind each leaf.  Also 

check for shorted wires between the locking device and raceway in the 

door.

› 

If 24VDC is not present across terminals marked “24V” (with field 

wires still disconnected from all outputs), disconnect the red and black 

wire leads connected to the +,- terminals of the output to the power 

supply module and check for 24VDC at this output.  If voltage is now 

present across the power supply module's output, it can be assumed 

that there is a short circuit somewhere on the control board and it will 

need to be replaced.  If voltage is still not present across the output to 

the power supply module, then it can be assumed the power supply 

module itself is damaged and must be replaced.

Problem

The electrified locking device behaves the opposite of what was 

expected, i.e., it locks when intended to unlock, or unlocks when 

intended to lock.

Solution

› 

A fail safe type locking device may be incorrectly wired to the fail 

secure output terminals (FSC).  It must be wired to the terminals marked 

“FSF”.

› 

A fail secure type locking device may be incorrectly wired to the fail 

safe output terminals (FSF).  It must be wired to the terminals marked 

“FSC”.

› 

Make sure that the electric locking device has been correctly 

modified for the function intended: Fail Safe (power to lock), Fail Secure 

(power to unlock).

Problem

A maintained activation switch is intended to be used to initiate the 

automated door opening system and hold the door in an open position; 

but when activated, the door goes through a complete open/close cycle 

instead of staying open.

Solution

› 

Dip switch #1 from the onboard dip switch bank is set for 

“One-Shot Activation”.  Correct this by placing dip switch #1 to the “ON” 

position.  (See the above section entitled, “One-Shot Activation Option” 

under “Activation Switches” for more details.)

Problem

When the 2904 is powered up and the green “Power” indicator on the 

small p.c. board is lit, the electric locking device immediately releases, 

followed by activation of the automatic door operator, without manually 

activating the system.

Solution

› 

Field wires from the activation switch may be shorted together.

› 

The 2904 activation inputs have been mistakenly wired to the 

normally closed contacts of the activation switch instead of the normally 

open contacts.

Problem

When the 2904 is powered up and the green “Power” indicator on the 

small p.c. board is lit, the electric locking device does not release, but 

the automatic door operator is activated and attempting to open the 

door, without manually activating the system.

Solution

› 

The dip switch settings for the ADO output are not correct, or are 

reversed from what they should be.  Determine if the automatic door 

operator activation input accepts a contact closure or open contact 

signal for opening the door; then set the dip switches accordingly as per 

instructed in the section above entitled, “Automatic Door Operator”.

Problem

The electric locking device all of a sudden releases, and the automatic 

door operator opens the door without being manually activated 

(characteristic of a symptom involving a fail safe locking device).

Solution

› 

The power supply has shut down due to a shorted output.

› 

Loss of AC power to the 2904.

Problem

The automatic door operator all of a sudden becomes activated and is 

attempting to open the door; but the electric locking device remains 

locked, preventing the door from opening (characteristic of a symptom 

involving a fail secure locking device).

Solution

› 

The power supply has shut down due to a shorted output.

› 

Loss of AC power to the 2904.

SPECIFICATIONS

Input Voltage: 

120VAC/240VAC, 50/60Hz

AC Current: 

900mA/120VAC, 600mA/240VAC

Output Voltage:  24VDC Filtered, Regulated

Output Current:  2.0A

Output Power: 

48W

Protection: 

Overload, Over Voltage, Short Circuit

27390037

Summary of Contents for 2904

Page 1: ... or 5 8 inch dry wall it is recommended that 3 16 inch or 1 4 inch diameter toggle bolts be used for maximum support Use the same size toggle bolts for mounting the unit to hollow concrete blocks For mounting to concrete solid block or brick it is recommended to use 1 3 4 inch long minimum x 1 4 inch diameter hex head bolt anchors sometimes called power bolts in 18 8 stainless steel or Grade 5 zin...

Page 2: ...ch in parallel with a momentary switch across the OAS or IAS input terminals the signal to the automatic door operator can be extended while the switch contacts remain closed for an indefinite period of time and will hold the door in a maintained open position This may prove useful in places where extra time is needed to move carts or other equipment through the door When the maintain switch conta...

Page 3: ...upplies specifically designed for use with these type of exit devices are available by contacting the manufacturer Before using any exit device modified for electric latch retraction make sure to check out its electrical specifications for ratings and ensure that the manufacturer of the device does not require it to be used with a special power supply offered by that manufacturer Automatic Door Op...

Page 4: ...ch is intended to be used to initiate the automated door opening system and hold the door in an open position but when activated the door goes through a complete open close cycle instead of staying open Solution Dip switch 1 from the onboard dip switch bank is set for One Shot Activation Correct this by placing dip switch 1 to the ON position See the above section entitled One Shot Activation Opti...

Page 5: ...ly Installation Instructions I EA00041 WIRING DIAGRAMS REV 2 Page 5 of 6 Figure 1a Figure 1b 27390037 HAGER 2904 POWER SUPPLY NOTES 2904 AUTOMATIC DOOR OPERATOR DOOR ACTIVATE CONTROL INPUT 24V FSF FSC OAS IAS ADO ERS ...

Page 6: ... Installation Instructions I EA00041 WIRING DIAGRAMS cont REV 2 Page 6 of 6 Figure 2a Figure 2b 27390037 HAGER 2904 POWER SUPPLY 2904 NOTES AUTOMATIC DOOR OPERATOR DOOR ACTIVATE CONTROL INPUT 24V FSF FSC OAS IAS ADO ERS ...

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