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Chapter 10
P/N 130859-US, Manual Revision: AA
Haemonetics
®
Cell Saver
®
Elite
®
+ User Manual
Customer Service
Note: In the continental U.S., the Haemonetics Customer Care Center may be
reached by calling (800) 537-2802 or by emailing
[email protected]. For contact information, visit
www.haemonetics.com/contact-support.
Clinical Training
Your local Haemonetics representative will provide staff training upon delivery
of the Cell Saver Elite+ equipment and should be contacted to organize further
instruction, if needed.
Repair Service
Haemonetics maintains a worldwide network of company-trained service
representatives responsible for responding to technical needs concerning
equipment. If service beyond the routine maintenance and cleaning described
in this manual is required, the Haemonetics Customer Care Center should be
contacted to provide specific instruction.
Equipment
Disposal
For details on how to properly dispose of any Cell Saver Elite+ equipment,
contact your local Haemonetics office specified at the website listed above.
Product Return
Guidelines
Alert: Haemonetics products must be properly cleaned and packaged
prior to their return. It remains an important responsibility of the
customer to reduce potential health hazards by being aware of the risks
involved in the shipping, handling and testing of this material.
If, for any reason, merchandise must be returned to the company, the customer
should contact the Haemonetics Customer Care Center to arrange for repairs
or returns using procedures to ensure proper handling and subsequent
analysis. No returns will be accepted without advanced authorization.
Units returned to Haemonetics for repair are subject to biohazard charges if
any component is contaminated with blood or blood products.
