10
Troubleshooting
Problem
Cause
Solution
The hot air fryer does not
work
The appliance is not
plugged in.
Plug the appliance to an earthed
socket.
The basket is not properly
locked.
Push the basket back in your air fryer
properly until it locks in place.
You have not set the
timer.
Turn the timer knob to the
preparation time required
The ingredients are not
done.
There is too much food in
the basket
Remove some food. Smaller batches
fry more evenly.
The set temperature is
too low.
Program the temperature to a higher
setting.
The preparation time is
too short.
Set more time to allow the food to
cook completely.
The ingredients are fried
unevenly.
Certain types of
ingredients need to be
stirred halfway through
the preparation time.
Remove the pan from the main body
and give it a gentle shake halfway
through the preparation process.
Fried snacks are not
crispy.
The snacks were meant
for a traditional deep
fryer.
Use oven snacks or lightly coat the
ingredients in some oil for a crispier
result.
The pan does not fit into
the appliance property.
Too much food in the
basket.
Remove some food. Smaller batches
fry more evenly.
The basket is not placed
correctly.
Push the basket down into the pan
until it clicks.
White smoke comes out
of the appliance.
You are preparing greasy
ingredients
When you fry greasy ingredients in
the air fryer. a large amount of oil
will leak into the pan and it produces
white smoke. The pan may heat up
more than usual. This does not affect
the performance or the end result.
There's grease from a
previous use.
Make sure you clean the pan
properly after each use.
Fresh chips are fried
unevenly.
You didn't rinse the chips
properly before frying
them.
Rinse the chips properly to remove
all the starch from the outside.
Fresh chips are not crispy
when they come out of
the air fryer.
The crispiness of the fries
depends on the amount
of oil and water in the
fries.
Cut the potato smaller and add
slightly more oil for a crispier result.
