Hach Ultra MET ONE 227, User Manual

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Section 9 Limited Warranty
Hach Ultra warrants this instrument to be free of defects in materials and workmanship for a period of
one year from the shipping date. If any instrument covered under this warranty proves defective during
this period, Hach Ultra will, at its option either repair the defective part without charge for extra parts and
labor or provide an equivalent replacement in exchange for the defective product.
If any diode covered under this warranty proves defective during this period, Hach Ultra will, at its option,
either repair the defective diode without charge for parts and labor or provide an equivalent replacement
in exchange for the defective product.
To obtain service under this warranty, the customer must notify the nearest Hach Ultra service support
center on or before the expiration of the warranty period and follow their instructions for return of the
defective instrument. The customer is responsible for all costs associated with packaging and
transporting the defective unit to the service support center and must prepay all shipping charges. Hach
Ultra will pay for return shipping if the shipment is to a location within the same country as the service
support center.
This warranty shall not apply to any defect, failure or damage caused by improper use or maintenance or
by inadequate maintenance or care. This warranty shall not apply to damage resulting from attempts by
personnel other than Hach Ultra representatives or factory authorized and trained personnel, to install,
repair or service the instrument; to damage resulting from improper use or connection to incompatible
equipment; or to instruments that have been modified or integrated with other products when the effect
of such modification or integration materially increases the time or difficulty of servicing the instrument.
THIS WARRANTY IS GIVEN BY HACH ULTRA ANALYTICS WITH RESPECT TO THIS INSTRUMENT
IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED. HACH ULTRA ANALYTICS
AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR NON-CONTRACTUAL PURPOSE. HACH ULTRA ANALYTICS’
RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND
EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY.
HACH ULTRA ANALYTICS AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES EVEN IF HACH ULTRA ANALYTICS OR
ITS VENDORS HAS BEEN GIVEN ADVANCED NOTICE OF THE POSSIBILITY OF SUCH
DAMAGES.