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Problem

Possible Cause 

Remedy

Battery is running out

Impeller is jammed

Impeller is broken

Detach the filter basket and filter bag, 

and clean them.

Replace a new filter sock.

Power off the cleaner and visually check 

the gap in middle of the cleaner to see if 

the impeller is jammed. you can use your 

hand to rotate the impeller two circles to 

make the impeller rotation looser. 

WARNING! Make sure cleaner is 

power off when servicing the cleaner. 

Charge the battery again. Normally 

cleaner can operate 45~60 minutes 

after fully charged.

When the filter bag 

is full

Filter sock is 

damaged

Garbage flowing out 

from the Transparent 

Suction Head part

Garbage flow out from 

the rear filter bag

Cleaner does not 

capture the debris

Side pin broken

Using the new V-Shape clip

Contact your dealer for impeller 

replacement.

The charger is out of 

order

WARNING! Using wrong charger will 

result in damaging the cleaner 

/battery and void the warranty.

Contact dealer for proper transformer. 

Cleaner cannot be 

recharged 

Battery is dead

WARNING! When you replace the 

battery, please contact the local 

dealers to purchase the original 

lithium battery in case that the electric 

cleaner is destroyed. 

Contact dealer for battery replacement. 

The soft rubber of rear impeller is like a 

door in case the garbage in the filter bag 

will flow backwards into impeller and the 

cover of transparent suction head part.

The soft rubber of 

the rear impeller is 

broken

Handle/pole connector

cannot be secured in 

assembly

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