22
1.
The AC starts up completely and you can see the user prompt.
2.
The RJ-45 network port of the Combo port is down or not connected.
3.
The optical transceiver is supported by your AC.
4.
The optical transceivers used on the local and peer ends match in modes (single
mode or multi-mode) and wavelength.
5.
The corresponding port on the peer device works normally.
6.
The optical fiber is connected correctly. Connect the two ends of the cable to the
TX and RX ends on the two optical transceivers, respectively.
7.
The optical fiber is correct and works well. Otherwise, replace it with another one.
8.
Connect the two ends of the optical fiber to the TX and RX ends of the same
optical transceiver to check connectivity of the optical interfaces. If the optical
interfaces still cannot connect to the network, connect the optical fiber in the
same way to the optical interfaces that work normally. If the optical interfaces still
cannot connect to the network, the optical transceiver is faulty. Use the other
optical transceiver or replace it with another one, and then perform the same test.
9.
The length of the optical fiber does not exceed the distance supported by the
optical transceiver.
10.
If the problem still exists, contact the service engineer.
10-GE interface card problem of the WX3024
Symptom
After you insert the 10-GE interface card to the WX3024, the card cannot work.
Solution
Check that:
1.
The AC starts up completely and you can see the user prompt.
2.
Enter the
oap connect slot
0 command in user view on the WX3024.
3.
You have properly installed the 10-GE interface card to the MOD slot of the
WX3024, and fastened the captive screws.
4.
The installation prompt is printed at the terminal upon insertion of the interface
card. If not, insert the card to another MOD slot. If the problem still exists, the 10-GE
interface card is faulty.
