81
{
The accounting server IP address is correctly configured on the NAS.
2.
If the problem persists, contact H3C Support.
Troubleshooting HWTACACS
Similar to RADIUS troubleshooting. See "
."
Troubleshooting LDAP
LDAP authentication failure
Symptom
User authentication fails.
Analysis
Possible reasons include:
•
A communication failure exists between the NAS and the LDAP server.
•
The LDAP server IP address or port number configured on the NAS is not correct.
•
The username is not in the
userid
@
isp-name
format, or the ISP domain is not correctly
configured on the NAS.
•
The user is not configured on the LDAP server.
•
The password entered by the user is incorrect.
•
The administrator DN or password is not configured.
•
Some user attributes (for example, the username attribute) configured on the NAS are not
consistent with those configured on the server.
•
No user search base DN is specified for the LDAP scheme.
Solution
To resolve the problem:
1.
Verify the following items:
{
The NAS and the LDAP server can ping each other.
{
The IP address and port number of the LDAP server configured on the NAS match those of
the server.
{
The username is in the correct format and the ISP domain for the user authentication is
correctly configured on the NAS.
{
The user is configured on the LDAP server.
{
The correct password is entered.
{
The administrator DN and the administrator password are correctly configured.
{
The user attributes (for example, the username attribute) configured on the NAS are
consistent with those configured on the LDAP server.
{
The user search base DN for authentication is specified.
2.
If the problem persists, contact H3C Support.
