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If the number of pause frames is accumulating, you can determine that the port has sent or
received a large amount of flow control frames.
b.
Verify that the incoming traffic and outgoing traffic have not exceeded the maximum traffic
processing capability of the local device and the peer device.
6.
If you determine that the configurations, the peer port, and the link are correct but the issue
persists, perform the following tasks:
a.
Use the
display diagnostic-information
command to collect the diagnostic
information.
b.
Contact H3C Support.
<Sysname> display diagnostic-information
Save or display diagnostic information (Y=save, N=display)? [Y/N]:Y
Failure to receive packets
Symptom
A port is up, but it cannot receive packets.
Troubleshooting flowchart
Figure 16 Troubleshooting the failure to receive packets
Solution
To resolve the issue:
1.
Examine the packet statistics of the port:
a.
(Optional.) Use the
reset counter interface
command to clear the packet statistics of
the port.
Modify port
configurations
Port
configurations affect packet
receiving?
Port and link
medium correct?
Yes
Use correct port and
link medium
No
No
Yes
View packet statistics of the
port
No
No
Yes
Yes
Contact the support
End
A port fails to receive
packets
Resolved?
Resolved?
Summary of Contents for S5850-54QS
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