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H.264 DVR9004N, Installation And Setup Manual

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APPENDIX B 

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

APPENDIX C 

HDD Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

C.1  DVR compatible HDDs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
C.2  DVR9004N HDD Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
C.3  DVR9008N/DVR9016N: HDD installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
C.4  DVR9008N/DVR9016N: Installing a 2nd internal HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

APPENDIX D 

DVR Compatible USB DVD Recorders  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

TABLE OF CONTENTS 

Summary of Contents for DVR9004N

Page 1: ...8 channel DVR and DVR9016N 16 channel DVR PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM and always follow the instructions for safety and proper use Save this manual for future reference DVR90xxN_R...

Page 2: ...r recording of video and or audio signals of others without their knowledge and or consent We encourage you to check and comply with all applicable local state and federal laws and regulations before...

Page 3: ...3 2 5 Adjusting the camera 14 2 6 Using the remote control and mouse 14 SECTION 3 DVR Setup 16 3 1 Login to the DVR 16 3 2 Configuring the system 17 3 2 1 Setting the screen language and video system...

Page 4: ...ling KWeye in iPhone 50 6 1 2 Installing KWeye in Android 52 6 2 Set up access to a DVR 52 6 3 Using KWeye 53 SECTION 7 DVR System Menus 55 7 1 Menu tree 55 7 1 1 Tool Bar 56 7 1 2 Menu options 57 7 2...

Page 5: ...Setup 70 7 5 2 DDNS Setup 72 7 5 3 Email Setup 72 7 5 4 Mobile Monitor 73 7 6 Alarm 74 7 6 1 OUTPUT 74 7 6 2 DURATION 74 7 6 3 BUZZER 74 7 6 4 PRERECORD 74 7 6 5 EXCEPTION 75 7 6 6 I O Alarm 75 7 6 7...

Page 6: ...HDD Installation 87 C 1 DVR compatible HDDs 87 C 2 DVR9004N HDD Installation 87 C 3 DVR9008N DVR9016N HDD installation 91 C 4 DVR9008N DVR9016N Installing a 2nd internal HDD 93 APPENDIX D DVR Compati...

Page 7: ...e location for added security Apple iPhone iPad and iPod Touch Google Android Symbian Windows Mobile and Blackberry smartphones apps that let you monitor your home or business on the go from anywhere...

Page 8: ...ck with smartphone applications Mounting bracket for mounting an internal hard disk drive if no HDD is pre installed DVR9016N Your DVR9016N DVR includes DVR9016N DVR unit Remote Control Mouse Power ad...

Page 9: ...TV analog security cameras The DVR9004N DVR9008N and DVR9016N DVRs support many camera models Microphones for audio monitoring optional Extension cables for the cameras with cable adapters if needed t...

Page 10: ...es can be minimized Ease of installation The camera must be installed in a location where the temperature dust moisture etc are within specifications and where it can be securely attached About weathe...

Page 11: ...ent Your monitoring and recording equipment is central to constant surveillance and the reliable capture of video evidence Observint strongly suggests that it be installed in a secure location with ac...

Page 12: ...3 or 4 Enter Press to confirm a menu choice Infrared Sensor Sensor for the remote control MENU Opens the main menu window ESC Press to exit any active window REC Use to start and stop manual recordin...

Page 13: ...A audio input to audio channels 1 2 3 and 4 CH1 CH4 VIDEO IN BNC video input to video channels 1 2 3 and 4 MAIN OUT BNC composite video output to display device 75 1 V p p MAIN OUT VGA Standard VGA ou...

Page 14: ...wer off the DVR Enter Press to confirm a menu choice Infrared Sensor Sensor for the remote control Remote control is not provided Status LEDs Status LEDs for power and HDD activity tqpu Use these butt...

Page 15: ...witch POWER DC 12V 12 Vdc adapter power input connector Alarm In Out RS485 Terminals Alarms in 1 4 terminations For connecting to external sensor device each alarm has one input pin Connect positive o...

Page 16: ...and Spot camera out for spot video to a monitor DC 12V Connect to 12 Vdc power adapter Alarm In Out SENSOR RS485 Terminals Alarms In 1 16 terminations For connecting to external sensor device each al...

Page 17: ...le To UPS 120 Vac Power DVR Power Adapter To Alarm In Out PTZ Devices Camera Power Source Mouse Camera DVR Microphone Monitor To Audio Inputs Camera Drop Cable BasicSystemInterconnectionDiagram NOTE P...

Page 18: ...RX DVR9008N The DVR9008N provides four alarm inputs 1 4 with one ground terminal labeled G One normally open alarm output labeled NO and COM RS485 terminations are labeled A and B for RS485 A and RS4...

Page 19: ...display connect it to the MAIN OUT VGA connector If using the MAIN OUT BNC connector to drive a display such as a TV attach the appropriate cables between the MAIN OUT BNC and your display device 4 I...

Page 20: ...he screen will change to the camera view screen Note The images you see from your cameras may be different from those shown here 2 5 Adjusting the camera Adjust your camera to produce the best perform...

Page 21: ...in menu or sub menu mode right clicking to exit the current menu Note that the settings will not be saved after right clicking Left click On menu unlock mode in the tool bar left click on the SYSTEM S...

Page 22: ...annel 3 1 Login to the DVR Initially two access accounts are provided in your system Admin and user1 With the Admin login you can make configuration changes to the system create user accounts and pass...

Page 23: ...try icon 5 Click the a check mark icon in the lower right corner of the window to confirm your entry and enter the login information A tool bar icon strip will appear at the bottom of the screen 3 2 C...

Page 24: ...olBar 5 Click the Settings button on the Tool Bar 3 2 1 Setting the screen language and video system format 6 In the Settings window SYSTEM tab click the q icon at the right end of the LANGUAGE line S...

Page 25: ...mat you prefer 12 hour or 24 hour 5 Click the entry on the TIME line Click the t or u icons to highlight a digit of the current time then click the number value of the digit To complete the entry clic...

Page 26: ...88888 user1 666666 To change these passwords 1 With the system powered on right click twice on the desktop or press the menu button on the front panel twice then log into the system as the Admin if a...

Page 27: ...stem 1 On the SYSTEM tab USER line click the icon to open the USER MANAGEMENT window 2 In the USER MANAGEMENT window click the icon on the ADD USER line 3 Click the entry field on the USER NAME line t...

Page 28: ...Confirm button in the Note window 11 Press the MENU button on the front panel to return to the USER MANAGEMENT window then press the MENU button again to return to the SETTINGS window SYSTEM tab 3 2 4...

Page 29: ...schedule for each channel are setup through the Record tab 1 Click the Settings icon on the Tool Bar to open the SYSTEM tab window 2 Click RECORD to open the RECORD settings menu 3 Click the q icon a...

Page 30: ...otion sensing continuous recording or not recording See Scheduled recording below 10 If you are configuring the camera channels differently repeat this procedure for the other camera channels Schedule...

Page 31: ...tab window 2 Click VIDEO to open the VIDEO settings menu 3 Click the q icon at the right end of the CHANNEL line From the dropdown list select the number of the camera channel you want to setup or se...

Page 32: ...r right corner of the screen then click the Confirm button in the Note window 9 If you setup the record schedule for a single channel repeat this procedure to setup the other camera channels 3 4 1 Vid...

Page 33: ...video from each camera in full screen Video blocking For security or privacy reasons some areas of the video fields of view are blocked To setup the blocking 1 In the VIDEO SETUP menu click the q icon...

Page 34: ...tem Settings System Volume to open the Volume setting window With a normal sound volume level in the environment of the microphone drag the slider left or right to decrease or increase the volume leve...

Page 35: ...of the DURATION line From the dropdown list select either 30 SEC 5 MIN This option sets the recording time length after an alarm recording is activated 4 Click the q icon at the right end of the BUZZE...

Page 36: ...this alarm When a video signal from a channel is not detected this feature will sound the buzzer and place the Video Loss label in the channel LIVE view window 10 After configuring your network settin...

Page 37: ...y level may be appropriate for detecting only cars that pass by This setting is dependent on the what you want to detect and usually requires testing to find the best value 5 Click the icon on the MD...

Page 38: ...is detected 9 Check the box to right of the PRERECORD label to add the previous 5 seconds of video from the camera to the motion detection recording 10 Check the box to right of the EMAIL label to se...

Page 39: ...net The DVR attaches to the network like a computer except that it has preset IP address settings that must be configured for your network DVR Router Broadband Modem Home Network Computer Web Connecte...

Page 40: ...IP address The screens shown here were taken from a Windows XP system 1 Determine the IP address subnet mask and default gateway of your home computer PC and record it in Table 1 To get this informati...

Page 41: ...r the third period choose any number between 1 and 255 that is different from the one in your PC s IP address 168 As a first try let s choose 100 which will form the IP address 192 168 1 100 c Next us...

Page 42: ...at responds with the Request timed out message Use this IP address with your DVR and enter it into Table 1 f In table 1 copy the PC s Subnet Mask and Default Gateway entries into the DVR s Subnet Mask...

Page 43: ...e dropdown list select either DHCP PPPOE or STATIC for the IP network setup If you select DHCP or PPPOE the DVR will acquire its network settings automatically If you select STATIC you can configure y...

Page 44: ...return to the SETTINGS menu 10 At the SETTINGS menu click the SYSTEM tab then click the icon on the MAINTENANCE line 11 Click the icon on the REBOOT line then follow the on screen prompts to reboot y...

Page 45: ...settings in IE are modified and an additional software is installed 1 At your PC load IE 2 Open the IE Tools pull down menu and select Internet Options Click the Security tab 3 Click the Custom Level...

Page 46: ...to close the window NOTE If yourcomputeroperatingsystemisWindows VistaorWindows 7 UserAccountControlcaninterferewiththenormaloperation oftheDVRuser interface TodisableUAC opentheControlPanel UserAcco...

Page 47: ...ngthe URL IEmaypromptyoutoloadtheChineseSimplifiedlanguagepack YoucanclickInstallorCancel Ifyouclick Cancel the messagewillreappearagainwhenyoulogoutandlogin 5 During the first connection to the DVR a...

Page 48: ...All button in the lower left corner of the screen NOTE The followingsectionsprovideagenericprocedureforsettingupa4 channelsystemwithaDVR9004NseriesDVR Ifyouare settingupan8 or 16 channelsystem thedisp...

Page 49: ...forwarding Only general instructions for setting up this capability are included here 1 Configure your router for port forwarding to the DVR using the network information included in Table 1 For instr...

Page 50: ...f you have a dynamic IP address it is convenient and recommended to use a dynamic name server service such as http www dyn com a free service to setup a remote connection with a fixed hostname to your...

Page 51: ...IE using placing the IP address and Webport of the DVR in the IE URL field For example the URL address HTTP 192 168 1 100 8090 uses an IP address of 192 168 1 100 and a webport number of 8090 If you a...

Page 52: ...one channel on the screen or expand one channel to fill your monitor screen Stop View Click the Stop View icon to stop viewing live video Snap Click the Snap icon to capture a photo of the selected vi...

Page 53: ...een Use the play control buttons below the view window to control the playback To download the video clip to your computer click DOWNLOAD The clip will be saved in the location specified in the LOCAL...

Page 54: ...e information After making changes to a Remote setting menu click the SETUP button at the bottom of the window to commit the changes Click the Ticon in the upper right corner to close the Remote Setti...

Page 55: ...DVRs SECTION 5 ACCESSING YOUR DVR WITH A WEB BROWSER Click the Ticon in the upper right corner to close the Remote Setting window before selecting another screen or window 5 6 Logout Clicking LOGOUT r...

Page 56: ...de includes installation and use of KWeye with the Apple and Google smartphones For more information go to iPhone iPad and iPod touch http itunes apple com us app kweye id412413785 Android phones http...

Page 57: ...tart may be required Open iTunes Click the iTunes Store item in the list on the left then login to your iTunes Store account If you don t have an iTunes Store account follow the on screen instructions...

Page 58: ...icon to display details of the app To install KWeye click Install and follow the on screen instructions 6 2 Set up access to a DVR Usage and functionality of the KWeye app is the same on both iPhone a...

Page 59: ...e to slide the screen up to display the UserName and Password fields After completing the entries in the Settings menu tap the Back button to test the settings and connect to your DVR When connecting...

Page 60: ...tton is not shown tap a Switch Channel Group icon next group or previous group to change the Select Channel buttons until the channel number is shown then tap the button for the channel Rotate the pho...

Page 61: ...Margin Video Setup Device ID Password Add Users Change Password Delete User Set Permissions Remote View Network Network DDNS Email Mobile IP Address Other Settings Alarm PTZ Output Duration Buzzer Pre...

Page 62: ...ylock If the password is enabled click KEYLOCK to logout of the system Auto Sequence Click to enable auto sequencing the channels with images will be in sequence channel 1 channel 2 channel 3 channel...

Page 63: ...ing changeable or non changeable values are represented in the fields to the right You can Select the values from the list toggling the preset data by pressing the arrows on the side of the field Sele...

Page 64: ...Time Setup Click Time System settings System Time to open the Time setup menu DATE Set up system date using the number keypad DATE FORMAT Click the down arrow to switch the date format Options YY MM...

Page 65: ...change the system password After turning on password and clicking the check button in the lower right corner of the window exit the system and login again to manage other users DEVICE ID Set Number t...

Page 66: ...whose password you want to change then enter the old password the new password and the new password again in the Confirm Password field DELETE USER In this window select the user you want to delete th...

Page 67: ...apture Playback Download and Setting If password verification is enabled marked ON i e you must login with a password you can setup seven user passwords and an administrator password Note When Passwor...

Page 68: ...ystem will restart after the HDD is formatted TOTAL FREE Indicates total space available on the HDD FREE TIME Indicates remaining recording time of the HDD OVERWRITE Includes CLOSE AUTO 1 HOUR 3 HOURS...

Page 69: ...d Eject the thumb drive from the Windows PC 2 Insert the thumb drive into a USB port on the DVR then a Click the icon on the SYSTEM UPDATE line b Wait until the DVR recognizes the thumb drive c Press...

Page 70: ...This display includes device type software version release date import parameter and export parameter Use Export Parameter to save that information to a USB disk Parameter information must be exporte...

Page 71: ...of each channel recorded can be adjusted independently 7 3 5 Frame Rate You can set the recording frame rate frames per second fps for the current channel The higher the record frame rate the smoothe...

Page 72: ...s detected and or an alarm is triggered NOTE Manual recording continues until stopped by the operator It overrides all settings CHANNEL You can select all channels or just one channel There are three...

Page 73: ...croll to the check button in the lower right corner of the window then press ENTER 7 4 Video Move the cursor to VIDEO the icon will be highlighted when selected then press ENTER to enter the video men...

Page 74: ...r adjustment tool With this feature you can adjust camera color attributes for the best image rendition By default the values are set to a midpoint 31 Press u t key or drag the set bar to adjust the v...

Page 75: ...red Set privacy area Up to four areas of privacy can be configured for each channel Privacy areas appear as black rectangles over portions of the video image that are setup as private 7 5 Network Move...

Page 76: ...IC network settings When selecting STATIC allocation you must enter the IP address subnet mask gateway and a web port MEDIA PORT Port used to transfer video data from the DVR to a client WEB PORT Sets...

Page 77: ...d to 8088 and the DVR IP address is 192 168 15 145 the URL for the DVR across the same subnet is http 192 168 15 145 8088 SETUP PORT This port is fixed and cannot be changed It is set to 8000 MAC ADDR...

Page 78: ...ver is available select ON SERVER Select one of the three providers 3322 dyndns or perfecteyes HOST NAME Enter the name of the host server USER NAME Enter the name of the user establishing the DDNS se...

Page 79: ...ender s email address The email address should be consistent with the server you use For example when you use the email address abc gmail com the corresponding server should be smtp gmail com RECEIVER...

Page 80: ...clude OFF 5 seconds 10 seconds 30 seconds and 60 seconds If you choose OFF the alarm will not be triggered 7 6 2 DURATION This function sets the duration of the recording time when alarm recording is...

Page 81: ...ng for HDD to recording Options are OFF 1G 5G 10G 1 hr 5 hrs 10 hr and 20 hr HDD LOSS ON causes a relevant alarm to occur when no HDD is installed An alert icon will be displayed on the left bottom of...

Page 82: ...triggered open circuit OFF Set to OFF if an external sensor alarms is not used OUTPUT Set to ON if an alarm occurs when triggered by sensor RECORD Set to ON for the channel to record when triggered b...

Page 83: ...oad near a walkway can be configured to sense for motion only in the walkway only To establish motion detection areas in the video image click the icon on the MD AREA line An image of the channel vide...

Page 84: ...vice The PTZ configuration you setup for the channel must match the configuration settings of the PTZ device When making changes to any channel PTZ configuration changes will take effect after you sav...

Page 85: ...PTZ device Options include 1 and 2 The default setting is 1 7 7 6 Parity Select the parity setting of the PTZ device Options include NONE ODD EVEN MARK and SPACE The default setting is NONE 7 7 7 Add...

Page 86: ...may cause damage to the surface over time Dust can be removed from equipment by wiping it with a soft damp cloth To remove stains gently rub the surface with a soft cloth moistened with a mild deterge...

Page 87: ...SC 480 fps CIF 240 fps HD1 120 fps D1 Record method Power on Auto Record Scheduled Record Normal Record Motion Detection Sensor Trigger Manual Record Playback resolution CIF half D1 D1 recorded frame...

Page 88: ...ll the file format CODEC The CODEC is provided in ZIP format To install the CODEC 1 Copy the CODEC from your flash drive to your Windows computer It is named WMP_Media_Filter 2 Extract the CODEC to ne...

Page 89: ...efective Environmental factors such as temperature dust humidity etc are affecting the DVR stability The DVR internal connectors are loose The DVR hardware is defective The DVR crashes during recordin...

Page 90: ...The HDD could be defective The SATA port may be not working DVR defective There is no image on the monitor Verify that power is provided to the monitor If the monitor uses a power adapter check all co...

Page 91: ...if it is closed in playback interface The system time is not correct Check the system time configuration settings The wrong setting might be selected Check the motherboard battery The battery may not...

Page 92: ...Use the ping command ping DVR IP address to verify that you can connect to the DVR Check if the Internet is linked properly Verify that you are using Windows XP or later and the Microsoft IE 6 0 brows...

Page 93: ...ing list in your DVR Table 2 DVR Compatible HDDs Manufacturer Model Number Size GB Drive Interface Western Digital WD5001ABYS 500 SATA WD5000AVVS 500 SATA WD7500AACS 750 SATA WD10EADS 1000 SATA WD15EA...

Page 94: ...stallingthedrivetodissipatethestaticchargenaturallygeneratedonyourskinand clothingandavoidtouchingelectroniccomponents 1 If your DVR is powered on follow the recommended procedure to power it off 2 Di...

Page 95: ...the chassis for the HDD mounting screws and holes on the underside of the HDD for the mounting screws See the photos below Chassis HDD mounting screw holes Underside of the HDD HDD mounting screw hole...

Page 96: ...chassis with the HDD then install the four HDD mounting screws to anchor the HDD to the chassis Tighten the screws until snug HDD mounting screws 8 Turn the chassis over top up Check the SATA data and...

Page 97: ...certifiedESDwriststrap IfastaticfreeenvironmentandESDwriststrapisnotavailable touchthebare metalofthe DVRchassisfrequentlywheninstallingthedrivetodissipatethestaticchargenaturallygeneratedonyourskinan...

Page 98: ...Use two screws for each bracket After starting the screws slide each brackets toward the front of the drive away from the connector end then tighten until snug Bracket attached SATA data and power con...

Page 99: ...displayed to initialize reformat the HDD C 4 DVR9008N DVR9016N Installing a 2nd internal HDD The DVR9008N and DVR9016N DVRs can include two internal HDD For illustrations and additional details refer...

Page 100: ...t After starting the screws slide each brackets toward the front of the drive away from the connector end then tighten until snug 5 Position the HDD assembly in the HDD bay with the connector end towa...

Page 101: ...ORDERS APPENDIX D DVR Compatible USB DVD Recorders The following portable USB DVD recorders found to be compatible with the DVR Sony DRX S70U R HUGE USB Slim Portable Optical Drive LG GE20LU10 LiteOn...

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