ITALIANO
DEUTSCH
ESPAÑOL
NEDERLANDS
ENGLISH
FRANÇAIS
21/24
8.
TECHNICAL SUPPORT
If you encounter a problem with your product, please go to http://ts.hercules.com and select your
language. From there you will be able to access various utilities (Frequently Asked Questions
(FAQ), the latest versions of drivers and software) that may help to resolve your problem. If the
problem persists, you can contact the Hercules products technical support service (“Technical
Support”):
By email:
In order to take advantage of technical support by email, you must first register online. The
information you provide will help the agents to resolve your problem more quickly.
Click
Registration
on the left-hand side of the Technical Support page and follow the on-screen
instructions.
If you have already registered, fill in the
Username
and
Password
fields and then click
Login
.
By telephone:
United States
1-866-889-5036
Free
Monday to Friday from 7am to 11am and from Noon to 5pm
(Eastern Standard Time)
Canada
1-866-889-2181
Free
Monday to Friday from 7am to 11am and from Noon to 5pm
(Eastern Standard Time)
United Kingdom
08450800942
Charges at local rate
Monday to Friday from Noon to 4pm and 5pm to 10pm
Denmark
80887690
Free
Monday to Friday from 1pm to 5pm and 6pm to 11pm
(
English)
Sweden
0200884567
Free
Monday to Friday from 1pm to 5pm and 6pm to 11pm
(
English)
Finland
0800 913060
Free
Monday to Friday from 2pm to 6pm and 7pm to Midnight
(English)
