Guardian Telecom
Installation and Operation
Page/Talk Industrial Desk Sets
Page 7
Troubleshooting
Note: If access to the interior of the Page/Talk desk set is required refer
to the appropriate section.
See: Accessing the Interior of
the Page/Talk Desk Set
Station Is Dead but Speaker Is Working
•
No Repair Possible, Return Desk Set For Repair.
See: Warranty and Product
Return
Station Is Dead and Speaker Is Not Working
•
Ensure power is being supplied to the amplifier and set.
•
Check the fuses located on the circuit boards in the desk set and in
the amplifier enclosure and replace if necessary. Correct the
problem that caused the fuse to fail.
See: Product Specifications for
correct fuse rating
Handset Microphone Volume Too Low
•
Adjust TX level control on circuit board.
Handset Receiver Volume Too Low
•
Adjust RX level control on circuit board.
Feedback or Distortion
•
Adjust sidetone level control on circuit board.
•
Inspect the line and connections for shorts and grounds.
Sidetone
•
Adjust sidetone level control on circuit board.
Set Stays On or Off Hook
1. Ensure power is being supplied to the set.
2. Test the proximity switch in the handset receiver cradle by
moving a small, permanent magnet over the area while listening on
the handset for the line to open and close.
3. If the movement of the magnet switches the on/off hook
condition, the magnet in the receiver cartridge of the handset may
be weak – try another handset. It is not necessary to wire in the new
handset to perform this test – if the new handset switches the on/off
hook condition, replace the existing handset with the new unit.
4. If the movement of the magnet does not appear to switch the
on/off hook condition the handset itself may be defective – try
another handset.
5. If these remedies do not correct the problem return the set for
repair.
See: Warranty and Product
Return
Excessive Noise on Line
•
Verify no other station's handset is off the hook.
Crosstalk
•
Inspect wire terminations for crossed wire pairs.
