Safety Precautions
A minimum separation of 15 cm should ALWAYS be maintained between your iHelp and
an implantable medical device (i.e., pacemaker) for two reasons: (1) to avoid potential
interference with the iHelp’s wireless functionality, and (2) to avoid the strong magnetic
forces of the rare earth magnet contained within the iHelp. The potential for harm exists
regardless of whether the iHelp is ON or OFF.
Those who have such devices should:
• Not carry the iHelp in a breast pocket.
• Use the ear opposite the implantable medical device to minimize interference.
• Should follow the directions from the manufacturer of your implantable medical device.
If you have any questions about using your iHelp with an implantable medical device,
consult your medical specialist.
No other power source may be used for this product other than the one specifically
supplied by Guardian Safety Pendants (Guardian SP). Use of any other power source will
void all warranties, and could also damage your unit and cause serious safety issues
including personal injury, property damage, and cause the unit to malfunction resulting in
the failure to obtain medical attention. If you have any questions about using your iHelp
with an implantable medical device, consult your health care provider.
It is the sole responsibility of the User to charge the iHelp when necessary to ensure that
the batteries and other functions / features are working properly. See the Instructions
for how to perform these tests. It is advised to charge the iHelp 3G daily until fully
charged.
Care must be taken with the Guardian iHelp while showering because
soap or shampoo
can infiltrate and damage the electronics
. However, if you decide to take it into the
shower, we recommend you hang it on a hook or place it onto a low ledge above drain
level where you can easily reach it.
Be aware that chemical infiltration (e.g.
soap/shampoo), even soapy water, may permanently disable this product and void your
warranty.
The iHelp should be unplugged from an electrical outlet before attempting to clean it. A
damp, soft cloth can be used to clean/wipe down the unit if it becomes dirty. Use of liquids
or cleaning agents on the device for cleaning purposes will void the warranty.
Do not attempt to repair the unit.
Please return the entire unit to us for warranty service or replacement as outlined in the
warranty section.
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