Guardian H965 Use & Care Instructions Manual Download Page 4

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TROUBLE SHOOTING GUIDE

Water vapor and humidity 

are not produced.

Power Plug: Unplug and then try again.

Power Failure: When the power is returned, try again.

Tank Installation: Make sure the tank is correctly attached.

The surface of the ultrasonic disk is dirty: Clean ultrasonic disk

The desired humidity is lower than the current humidity in the room. 

Check Humidistat settings. 

PROBLEM

SOLUTION

Air blows but water vapor 

is not produced.

Excessive Water: Remove a certain amount of water from the tank. 
The desired humidity is lower than the current temperature:

Check Humidistat settings.
Detergent residue and/or oil ingredients from cosmetics, etc. may be in 

tank; wash out tank and try again.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk. 

If you use hard water, replace with softer water.

Humidity level is low.

The surface of the ultrasonic disk is dirty: Clean ultrasonic disk. 
The water in the unit is too cold: Replace with cool, but not cold water. 
Damage on the ultrasonic disk: Contact Customer Service

The humidity has 

a bad smell.

Poor maintenance or dirty water: Clean the product thoroughly, 

and fill it with fresh water.

White dust is forming on

nearby furniture.

Hard water may deposit a certain amount of dust. Dust in the air also 

settles because of added humidity in the room. Use distilled water if 

this becomes a nuisance.

Decalcification Filter available at www.guardiantechnologies.com

or through Customer Service.

Unit has stopped working

No or low water. Unplug unit and refill tank.

The desired humidity is lower than the current humidity in the room. 

Check humidistat settings.

Water is accumulating outside

of unit or area surrounding unit.

Saturation of humidity. Lower mist control setting.

Unit not level and water is accumulating. Unplug and place on level 

surface. Point spray away from objects. Raise unit on a water-resistant 

level surface 2-3 feet off of floor.

Water dripping when refilling.

Water remaining on bottom of tank. Wipe tank or tilt to drain 

before transporting.

Increased noise level.

Unit must be placed on a flat, level, hard surface. Make sure it is NOT 

placed on a soft or absorbent surface.

1. Always unplug the unit before servicing in any way.

GENERAL CLEANING

2. Inside the base of the unit. Pour excess water out of the unit. Wash out the unit with fresh water using the 

cleaning brush and a soft cloth as needed. Do not submerse the base of the unit into water, or allow 

water to enter inside the dry air exhaust port of the unit.

3. Water tank. Empty water tank.Pull and remove mist spout out of the tank.Clean the mist tube with fresh 

water and a light brush (bottle cleaning brush is recommended). Return mist spout after cleaning.

3. Outer surface of the unit. Wipe the surface of the unit with a soft, damp cloth if needed. If you notice an 

accumulation of water during usage, reduce humidity and dry outer surface with a cloth.

DESCALING

• Depending on usage and water type, cleaning to remove scale may be required weekly or every 

other week to optimize unit performance.

• If you live in a hard water area, we recommend the use of distilled water for your humidifier. This will 

help reduce the precipitation of minerals or ‘white dust’.

• Do not clean the unit or water tank with detergents or cleaning chemicals of any kind.

ULTRASONIC DISK

1. Unplug unit.

2. Remove the tank and empty all water from unit base and tank.

3. Locate the ultrasonic disk on the inside center of the base unit.

4. Use ONLY the enclosed cleaning brush to gently clean disk 

and remove build up and deposits. 

    Do not scrub or scrape the ultrasonic disk.
If scale becomes difficult to remove with brush:

1. Fill the Base with: mixture of 1 tsp white vinegar 

and 1 tsp water.

2. Let solution stand for 5 minutes.

3. With the vinegar in the Base, clean all interior surfaces 

with a soft cloth or brush to help remove scale.

4. Also check mist nozzle and mist tube in water tank. Clean as needed.

5. Rinse the Base thoroughly with water to remove scale and vinegar solution.

Are minerals in your water producing white dust?

Try Decalcification Cartridge 

FLTDC30

.

Look for cartridge        at your local retailer or visit www.guardiantechnologies.com

END OF SEASON STORAGE

• Follow the Cleaning and Descaling instructions when the humidifier will be stored at the end of the season.

• Dry the humidifier completely before storing. DO NOT store with water inside the Base or Water Tank.

• Pack the unit in its original carton and store in a cool, dry location.
NOTE: IF YOU EXPERIENCE A PROBLEM DO NOT ATTEMPT TO OPEN THE MOTOR

HOUSING YOURSELF. DOING SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE

TO THE HUMIDIFIER OR PERSONAL INJURY.

CLEANING

*Clean the disk with the brush only. 

 No other cleaning tool should be used. 

 BRUSH ONLY.

Ultrasonic 

Disk

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Summary of Contents for H965

Page 1: ...gies website for warranty length for your particular model This warranty applies only to the original purchaser of this product from the original date of purchase This warranty covers product purchase...

Page 2: ...the tank including ethereal essential oils fragrances eucalyptus water conditioners etc will damage the appliance materials and as a consequence the whole unit Any use of such additives in the tank wi...

Page 3: ...water the Power Button Light turns red and the unit will shut off Simply add more water to continue use Unit will automatically resume running when water tank has been refilled NIGHT LIGHT An LED illu...

Page 4: ...r out of the unit Wash out the unit with fresh water using the cleaning brush and a soft cloth as needed Do not submerse the base of the unit into water or allow water to enter inside the dry air exha...

Page 5: ...des instructions Les d faillances d coulant d une usure normale ne seront pas consid r es des d fauts de fabrication selon la pr sente garantie Si cet appareil s av re d fectueux pendant la p riode d...

Page 6: ...doit etre utilise en conformite avec les directives indiquees dans le present manuel De graves blessures peuvent resulter d un usage du produit autre que celui indique dans le present manuel L utilis...

Page 7: ...teint Ajoutez simplement de l eau pour continuer l utilisation de l appareil L appareil se remet automatiquement en marche une fois le r servoir d eau rempli VEILLEUSE Une DEL illumine le r servoir d...

Page 8: ...chiffon doux au besoin N immergez pas la base de l appareil et ne laissez pas d eau p n trer dans le port de la buse d vacuation d air sec de l appareil 3 R servoir d eau Videz le r servoir Retirez le...

Page 9: ...este manual de instrucciones Los defectos que se deriven del uso y desgaste normales no se considerar n defectos de f brica bajo esta garant a Si durante el per odo de garant a se detecta que el prod...

Page 10: ...la unidad No retire el dep sito de agua si la unidad est encendida No tome el enchufe con las manos mojadas No doble tuerza jale excesivamente ni da e el cord n el ctrico Evite colocar este producto d...

Page 11: ...bles y ciertos pisos No coloque la unidad directamente sobre alfombras toallas cobijas u otras superficies absorbentes Guardian Technologies no se har responsable por da os ocasionados por derrames de...

Page 12: ...de neblina y limpie el tubo de neblina con agua fresca y un cepillo suave se recomienda usar un cepillo para limpiar botellas 3 Superficie externa de la unidad De ser necesario limpie la superficie e...

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