Congratulations on your new system and
welcome to the Guardian family.
CONCORD 4
System Operation Quick Reference Guide
AL 2015/16-823; AR E 2006 0001; AZ ROC208756, 18259-0; CA ACQ 5382, ACO 6484; DC 398504182, ECS900301, DMS200495; DE 1995110043, FAL0197, 95-73; FL EF-0001052; GA LVA204856; IL 127-001224; IN LAC-000028; KY 145654,
144; LA F2020 MD 107-496, 48579[(888) 218-5925], 15721026; MI 3601205553; MO LC9707050; NC 2181-CSA; BPN 003018P6, 20481-SP-FA/LV; NJ P00951, NJ Burglar and Fire Alarm License 34BF00009100, 156800, 11 Penns Trail, Suite 400,
Newtown, PA 18940, [(800) 776-8328]; NV 20081367594, 0078423; NY 12000234104; OH 53 89 1300; OK 951; OR 61494; PA 009679; RI 0608A; SC FAC3227, BAC5191; TN 00001438; TX B10340, ACR-1750945; UT 7437864-6501; VA 11-1907,
2705-026865; WA UBI 602819804; WI Sheboygan: 2725; WV WV033013
GP-CONCORD-QRG WEB REV. 6/16
CUSTOMER ORIENTATION PERIOD
Your system will be in a customer orientation period for seven (7) days from installation completion. This provides time for all users to
become familiar with the functionality of their new alarm system and greatly reduces the potential of false alarms and fines.
During the initial seven-day customer orientation period, you will receive a courtesy call for intrusion alarms and all keypad
or remote-activated signals. Any alarm received from a monitored smoke, heat or carbon monoxide detector will be handled
pursuant to normal alarm handling protocol.
Guardian VOICELINK™ systems are designed to have a communication range of 20 feet from any home control unit.
Guardian
VOICELINK™ is not utilized during fire and duress alarms. The Central Monitoring Station will respond via phone.
PLEASE REMEMBER TO TEST YOUR SYSTEM MONTHLY
By calling Customer Service at 1.888.895.4805
FOR ALL OTHER ASSISTANCE
Call Customer Service at 1.888.895.4805 or visit GuardianProtection.com/CustomerCare
