1. User Pushes the BLUE EMERGENCY button until the BLUE LIGHT FLASHES (approx. 4-8 seconds):
a. A short musical chime is heard
b. A dial tone is heard as the Pendant calls 911
2. When 911 answers, the User talks to the emergency operator using the speakerphone in the pendant
**Immediately give the 911 operator your name and location
3. Call can be ended one of two ways:
a. Pendant detects 911 has hung up, automatically ends the call, and the Pendant returns to standby
b. User pushes the TEST button on the pendant to end the call and hang up
4. Pendant announces “Hanging Up” and returns to Standby
Before First Use:
Fully charge pendant prior to use by putting it in the charging cradle.
(Make sure the Charger is plugged in and the Power light is Red.) It may
take 3 to 4 hours to ensure a full charge. The Charging Light on the
pendant will blink Green when charging and turn solid Green when fully
charged. SEE ILLUSTRATION AT RIGHT
Press the TEST button for 4 SECONDS.
1. Push and HOLD the TEST button for 4-8 seconds, until the lights blink,
2. Pendant announces “Power ON,” Pendant turns on
3. Pendant announces Version number
4. Pendant checks battery status and announces:
a. “Battery OK” if Battery is greater than 25%“
b. “Recharge Battery Soon” if battery is less than 25%
5. Pendant then checks for cellular service and announces:
a. “Service Coverage OK” – Good Cellular service coverage
b. “Low Signal Strength or No Service Coverage” – indicates low cellular service
or no cellular signal. (If you hear this message, place a test call to 911 by pressing
the Emergency Call Button for 4 SECONDS. If they answer, tell them there is no
emergency and that you are merely testing your unit.)
6. Pendant announces whether Battery Supervision feature is “On” or “Off”
7. Pendant announces “Return to Standby”,
which returns the pendant to a low-power
STANDBY mode
System Check
The Battery Supervision feature allows the
GuardianAlert 911 Plus to automatically check the
status of its battery every 24 hours.
This feature is
factory set to ON.
When Battery Supervision is turned ON:
1. Estimated standby time between charges will be 2-3 months
2. It will check the status of the battery every day at the same time,
beginning 24 hours after the handset is removed from the
charging cradle
3. When the battery reaches 25% capacity or less, the handset will
announce “Recharge Battery Soon”. The announcement will be
made at the same time every day until the handset is recharged
If the Battery Supervision is turned OFF:
1. Estimated standby time between charges will be 6-12 months
2. The user will have to manually perform a System Check
periodically to check the status of the battery
Turning Battery Supervision ON or OFF:
1. Perform a system check – Push and HOLD the Gray TEST button
for 4 seconds
2. After you hear “Battery OK” – Push and HOLD the Gray TEST
button again for 4 seconds. The BLUE light will flash
3. The System Check voice prompt will then confirm the Battery
Supervision status – either Battery Supervision ON or Battery
Supervision OFF
Simply repeat steps 1-3 to toggle the Battery Supervision feature
ON or OFF
Placing an Emergency Call
3
Battery Supervision
4
2
Troubleshooting
5
If you are having problems, please call:
1-866-541-VETS (8387)
Plug Base into power and
charge pendant
1
911
PLUS
PLUS
G
UARDIAN
G
UARDIAN
911
A
LERT
A
LERT
RED Light
Low battery Warning
GREEN Light
Battery Charging
BLUE Light
Call in Process
*Pacemakers and Your Guardian Alert 911 PLUS:
The Guardian Alert 911 PLUS is a 4G - LTE cellular handset that is approved by the FCC (Federal Communication Commission). Based on current FCC and
FDA (Food and Drug Administration) research, cell phones do not pose a significant health risk for the vast majority of pacemaker wearers. But, if you have any concerns, please consult with your physician.
Emergency
Call Button
Test
Button
Charger
Input
Note: If you place a call to 911 accidently or
to test, it is IMPORTANT that you stay on
the phone and tell them you were testing
your phone’s 911 feature.
