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If your GTO/PRO® 4000/4200 Gate Operators are not operating properly, please follow the steps below:
1. First use the procedures found in the Maintenance & Troubleshooting Guide (see page 36).
2. If you are unable to solve the problem, call the GTO Service Department at (800) 543-1236, or (850) 575-4144.
Refer to the serial number (located on the control box cover) and date of purchase when calling for assistance.
3. If repair or replacement of your gate operator is necessary, the Service Department will assign a Return Goods
Authorization (RGA) number to you.
4. Securely pack the component(s) authorized for return to the factory. Write the RGA number issued to you on the outside
of the package in LARGE BOLD PRINT. Ship the package(s) freight prepaid to:
GTO, Inc., 3121 Hartsfield Road, Tallahassee, Florida, USA 32303.
NOTE: Products returned to GTO without a Return Goods Authorization (RGA) number in LARGE
BOLD PRINT on the outside of the package WILL NOT be accepted. Also, items returned to GTO freight
collect WILL NOT be accepted.
Repair Service
GTO, Inc.
3121 Hartsfield Road
•
Tallahassee, Florida, USA 32303
•
(850) 575-0176
•
Fax (850) 575-8912
•
Web site www.gtopro.com
Fax (850) 575-8950 • Web site: www.gtopro.com
E-Mail: [email protected]
PROFESSIONAL ACCESS SYSTEMS
®
